Job Description Job Description
Brand Summary: At Chick-fil-A, the Kitchen Manager role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Kitchen Managers gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
IMPORTANT DETAILS:
- Must be available to work on Saturday's. This position is not a M-F only job.
- Bilingual - Spanish and English Required
Kitchen Manager Responsibilities:
- Lead and oversee daily Back of House (BOH) operations to ensure food is prepared, cooked, assembled, and presented safely, quickly, and efficiently while meeting Chick-fil-A standards
- Lead, coach, and support Back of House Team Members across all kitchen stations, including fries, breading, assembling, boards, and food prep
- Ensure all kitchen team members are properly trained and knowledgeable in their assigned stations and responsibilities
- Monitor food quality, portioning, presentation, and accuracy to maintain Chick-fil-A standards
- Maintain proper food safety, sanitation, and cleanliness procedures throughout the kitchen
- Ensure the kitchen is stocked with necessary food, supplies, and inventory throughout each shift
- Monitor inventory levels and communicate ordering or stocking needs to Restaurant Leadership
- Assist with scheduling, deployment, and positioning of kitchen team members to maximize efficiency during each shift
- Lead opening and closing procedures and ensure all assigned tasks are completed correctly and on time
- Maintain a clean, organized, and safe kitchen environment at all times
- Ensure kitchen equipment is used properly and safely and report maintenance or equipment issues to Leadership
- Stay up-to-date on new Chick-fil-A products, procedures, promotions, and operational changes
- Conduct and support ongoing training, coaching, and development of Back of House Team Members
- Provide positive leadership and create a respectful, encouraging, and team-oriented work environment
- Hold team members accountable to Chick-fil-A standards, policies, procedures, and dress code
- Communicate effectively with Restaurant Leadership and Front of House leaders to ensure smooth restaurant operations
- Monitor kitchen performance and identify opportunities to improve speed, quality, efficiency, and teamwork
- Assist with resolving team concerns and operational challenges in a professional and positive manner
- Maintain personal knowledge by completing required training and staying current with changes to procedures and expectations
- Perform other duties as assigned by Restaurant Leadership
Qualifications and Requirements:
- Previous restaurant, food service, or leadership experience preferred
- Consistent, dependable, and reliable
- Positive, cheerful, and professional attitude
- Passion for serving and helping others
- Strong leadership and interpersonal skills
- Customer-service oriented
- Detail-oriented with strong organizational skills
- Able to effectively multitask and prioritize responsibilities
- Able to coach, train, and motivate team members
- Works well independently and in a team environment
- Strong communication and problem-solving skills
- Willing and able to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed
- Able to work effectively in a fast-paced environment
- Able to lift and carry 5-50 lbs on a regular basis
- Able to stand and work for long periods of time
- Able to safely operate and work around kitchen equipment
- Commitment to maintaining high standards of food safety, cleanliness, and quality
Our Benefits Include:
- A fun and positive work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Leadership experience and hands-on learning from an experienced Operator and Restaurant Leaders
- Intentional growth and development opportunities to help you reach your professional goals
- Opportunities to develop valuable leadership, communication, and management skills
- Scholarship opportunities
- Competitive pay
- Opportunities for advancement within the organization
Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
