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When a lab's automated system goes down, patient results wait. You get it back online.
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Pave Talent is hiring on behalf of our client, a global manufacturer of microbiology specimen collection products and full lab automation systems. Their US service team is lean, so every engineer owns customer relationships from day one.
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- Technicians who explain a fix to a lab manager as clearly as they diagnose it
- People who move with urgency when a lab is waiting on a down system
- Problem solvers who stay calm when the answer is not in the manual
- Road-ready engineers who like a different site most days and a hotel some nights
If you want one site, home every night, or a fixed Monday to Friday schedule, this is not your role.
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You will be a Field Service Engineer based in the Chicago area, reporting to a Regional Service Manager and covering hospital and reference labs across a regional territory. Expect about 75% travel, often on short notice, on equipment that combines robotics, electronics, and precision mechanics.
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- Install and inspect new automated microbiology systems at customer labs
- Run preventive maintenance (PM), calibrations, and electrical safety tests (EST)
- Troubleshoot and repair robotic, electronic, and mechanical faults
- Read instrument schematics to trace problems to the component level
- Train lab staff on correct operation and daily care
- Document every service visit to manufacturer standards
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Training is hands-on and fast. You shadow first, then run your own calls early. The hiring team keeps the electrical bar clear: "basic level knowledge is good." Know voltage, current, and resistance, and identify standard components. How you communicate with customers is what sets hires apart.
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- Associate's degree in electrical, electronics, mechanical, or industrial engineering technology, or 2 to 3 years of equivalent formal technical training (military counts)
- Hands-on troubleshooting of electromechanical equipment in field service, biomedical, maintenance, or similar work
- Comfortable in clinical labs with biohazards and infectious agents
- Able to travel about 75% on short notice, work some weekends and holidays, and lift up to 75 lbs
- Authorized to work in the US without sponsorship
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- Field service on lab, medical, or diagnostic equipment
- Biomedical equipment technician (BMET) background
- Programmable logic controller (PLC), robotics, or automation experience
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???: $35 to $39 per hour, non-exempt, so every overtime hour is paid
?????: Discretionary 3 to 5% annual bonus after 12 months
??????: Medical, dental, and vision, 100% employer-paid for you, starting the 1st of the month after 30 days
???(?): 6% employer match after 90 days
???? ???: 40 hours vacation in year one, 40 hours sick leave after 90 days, plus 40 PTO hours to offset holidays worked
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Video interview with HR and the service manager, a short technical assessment, then a final interview with service leadership. Recent hires went from first interview to offer in under two weeks.
Interested? Apply via LinkedIn and we will be in touch. Confidential search. Your application is fully private.
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