We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe
everyone should have access to the food they love and more time to enjoy it
together. Where others see a simple need for grocery delivery, we see exciting
complexity and endless opportunity to serve the varied needs of our community.
We work to deliver an essential service that customers rely on to get their
groceries and household goods, while also offering safe and flexible earnings
opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the
team to help push our shopping cart forward. If you’re ready to do the best work
of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees
have the flexibility to choose where they do their best work—whether it’s from
home, an office, or your favorite coffee shop—while staying connected and
building community through regular in-person events. Learn more about our
flexible approach to where we work. [https://www.instacart.careers/flex-first]
OVERVIEW
Instacart’s Enterprise Platform team is responsible for the white-label product
that enables retailers of all sizes to compete online through their own
ecommerce experiences. The team is focused on platform growth and long-term
retailer success — from onboarding new partners to helping them acquire, serve,
and retain their end customers in ways that align with their unique brand and
strategy.
We are seeking a Senior Product Manager to own two important efforts:
1. creative tools that give retailers control over their e-commerce theme and
brand experience, accelerated with AI
2. acting as the product lead for large enterprise retailers – shaping
proposals, aligning complex retailer requirements, and guiding planning
cycles that unlock mutual growth
This role is one of the most dynamic and high leverage roles we have. It
requires someone who can move fluidly between a long-horizon platform vision
that they directly execute against and the near-term deal dynamics of enterprise
sales, influencing multiple R&D to deliver cohesive, enterprise-ready solutions
that retailers can confidently sign onto and scale with.
The ideal candidate has exceptional operational rigor, strong cross-functional
influence to deliver complex initiatives, deep trust-building abilities with
senior executives, and the attention to detail necessary to apply structured,
high-throughput thinking across a wide product surface.
This PM will also be a core partner to multiple design and product teams,
reimagining a creative toolkit that enables retailers to brand, design, and
refine their storefronts. This will require an excellent understanding of the
complexities of editing platforms and design systems that balance retailer
control and conversion.
ABOUT THE JOB
Site Theming & Brand Platform
* Own the long term vision, strategy, and roadmap for site theming and content
management
— the tools that let retailers control how their ecommerce
experience looks and feels across pages.
* Build a centralized platform where retailers configure and manage the visual
representation of their sites, including navigation, typography, design
system components
* Own the Digital Asset Manager (DAM): asset hosting, uploading, management,
brand rules enforcement, and an API that enables retailers and internal teams
to manage creative assets at scale.
* Define the right balance between retailer flexibility and platform coherence
— enabling meaningful brand differentiation while preserving conversion.
* Partner closely with Design and platform engineering teams to build tools
that serve both internal product teams and retailers.
* Shape the long-term vision for how AI can augment page editing and
merchandising workflows, turning future capability into a near-term product
strategy.
Enterprise GTM & Retailer Partnership
* Enable and influence multiple product teams to build towards multi year
horizons
* Regularly represent Instacart externally to the world's largest retailers as
an innovation partner.
* Identify what it takes to win in the enterprise segment in order to acquire
and grow the world’s largest retailers.
* Act as a vocal champion for enterprise customers, helping platform teams
translate their needs into scalable product solutions.
* Partner closely with Sales and Marketing to shape collateral and narratives
that drive enterprise go-to-market success.
* Identify launch requirements and lead alignment across PM, engineering, and
GTM teams on what we will support, when, and how within our broader
enterprise platform strategy.
* Drive cross-functional alignment on complex retailer requirements to win
deals and support retailer-driven innovation roadmaps.
ABOUT YOU
MINIMUM QUALIFICATIONS
* 8+ years of B2B product management or similar experience, 3+ in ecommerce /
retail technology
* 2+ years of direct involvement with sales or consulting and customer
discovery with senior executives
* Strong experience operating at the intersection of product and go-to-market,
working closely with enterprise sales, marketing, and customer success.
* Proven ability to build trust with executives, internally and externally.
* Strong leadership skills — able to guide large, multidisciplinary teams
toward shared outcomes across Product, Engineering, Data, Design, and GTM.
* Demonstrated ability to handle complex product problems across a wide product
surface with high ambiguity.
* Strong product vision and communication skills — able to envision how grocery
and e-commerce will evolve over the next three years, translate near-term
asks into scalable platform offerings, and layer in emerging technologies to
go beyond incremental improvements.
* Proven customer and product strategy ability:
a) Build trust with external customers
b) Identify needs and craft complex platform solutions
c) Rally internal teams to make high-stakes tradeoffs under ambiguity and
tight deadlines
* Fluent in both product intuition and data: able to assess value propositions
for both retailers and their end customers, balancing qualitative insights
and quantitative impact.
PREFERRED QUALIFICATIONS
* Experience in creative tools, content management systems, or site building in
a B2B context
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each
location where our employees work. This role is remote and the base pay range
for a successful candidate is dependent on their permanent work location. Please
review our Flex First remote work policy here
[https://instacart.careers/flex-first/].
Offers may vary based on many factors, such as candidate experience and skills
required for the role. Additionally, this role is eligible for a new hire equity
grant as well as annual refresh grants. Please read more about our benefits
offerings here [https://instacart.careers/taste-of-instacart/].
For US based candidates, the base pay ranges for a successful candidate are
listed below.
CA, NY, CT, NJ
$221,000—$233,000 USD
WA
$212,000—$223,500 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$203,000—$214,000 USD
All other states
$184,000—$194,000 USD
