Job Description

Position Summary

We are seeking an experienced and dependable Residential HVAC Service Technician to diagnose, repair, maintain, and service residential heating and air conditioning systems.

The ideal candidate is a skilled troubleshooter who can work independently, communicate professionally with homeowners, and accurately diagnose HVAC problems without unnecessary replacement of parts. The technician will be responsible for providing high-quality service while maintaining a clean, professional appearance and representing the company well in customers' homes.

Primary Responsibilities

Diagnose and repair residential heating and air conditioning equipment.
Troubleshoot electrical, mechanical, airflow, and refrigerant-related problems.
Service and repair central air conditioning systems, heat pumps, gas furnaces, boilers, air handlers, ductless mini-splits, and related HVAC equipment.
Perform routine preventative maintenance and system inspections.
Properly diagnose refrigerant system problems using pressures, superheat, subcooling, temperature measurements, and manufacturer specifications.
Diagnose electrical components including motors, capacitors, contactors, relays, control boards, transformers, thermostats, and low-voltage controls.
Identify airflow problems involving filters, evaporator coils, blowers, ductwork, dampers, and other system components.
Explain findings and recommended repairs clearly to homeowners.
Provide customers with repair options and obtain authorization before completing additional work.
Complete service tickets with accurate descriptions of the problem, diagnosis, repairs performed, and materials used.
Collect payment when required at the completion of service.
Maintain an organized and properly stocked service vehicle.
Maintain company tools and equipment in good working condition.
Keep the work area and customer's home clean and protected while performing service.
Follow EPA regulations, manufacturer procedures, company policies, and applicable safety requirements.
Participate in an on-call rotation when required.
Assist other technicians and installers when necessary.
Attend company meetings and technical training as required.

Qualifications

Previous residential HVAC service experience preferred.
Strong troubleshooting and diagnostic ability.
Working knowledge of residential air conditioning, heat pumps, furnaces, boilers, and ductless systems.
Ability to read wiring diagrams and use electrical testing equipment.
Knowledge of refrigerant charging and HVAC system performance.
EPA Section 608 certification required for technicians handling refrigerants.
Connecticut HVAC trade license preferred or required depending on position and scope of work.
Valid driver's license with an acceptable driving record.
Ability to work independently and make sound decisions in the field.
Good communication and customer-service skills.
Dependable, punctual, and professional.
Ability to use a smartphone or tablet for scheduling, service documentation, and communication.

Physical Requirements

Technician must be able to:

Lift and carry HVAC equipment, tools, and materials.
Work from ladders and in attics, basements, crawlspaces, and other confined areas.
Work outdoors in hot and cold weather.
Bend, kneel, climb, reach, and stand for extended periods.
Safely perform the physical duties normally associated with residential HVAC service work.

Compensation & Benefits

Compensation is based on experience, licensing, and technical ability.

Benefits may include:

Competitive hourly pay
Overtime opportunities
Paid vacation/PTO
Paid holidays
Health insurance
Company 401(k) plan with company match
Company service vehicle
Training and continuing education opportunities

Giordano's Heating and Air Conditioning

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