Job Description

Job Summary

BIWIN Storage is seeking a motivated and customer-oriented entry-level Product Manager to join our Miami team in a sales-facing role. This position bridges our product, sales, and customer teams — translating product capabilities into compelling customer value, supporting pre-sales engagements, and ensuring our solutions are positioned effectively in the market. The ideal candidate is an early-career professional who enjoys client interaction, thinks commercially, and wants to grow into a senior sales-side PM role within a fast-paced storage technology company.

Key Responsibilities

Customer & Sales Support

Serve as the primary product point of contact for the sales team and key B2B / B2C customers.
Support pre-sales activities including customer presentations, product demos, RFQ / RFI responses, and technical Q&A.
Translate customer requirements into clear specifications and feed them back to HQ product and engineering teams.
Accompany sales representatives on customer meetings as the product subject-matter expert.

Product Positioning & Go-to-Market

Develop and maintain product collateral: pitch decks, datasheets, comparison sheets, FAQs, and sales playbooks.
Communicate product roadmaps, new launches, and EOL transitions to the sales team and customers.
Support pricing discussions by providing competitive analysis and product cost/value context.

Market & Competitive Intelligence

Gather customer feedback and market signals from the field to inform product direction.
Track competitor products, pricing, and positioning in the storage industry (SSDs, DRAM, memory cards, etc.).
Stay current with storage technology trends and customer application requirements.

Cross-functional Coordination

Act as the bridge between global sales team and HQ product / engineering / supply chain teams.
Coordinate sample requests, evaluation cycles, qualification timelines, and customer escalations.

Deal Support & Performance Tracking

Support sales pipeline reviews with product-level insights.
Track win/loss reasons and feed product gaps back to HQ.
Help prepare regular sales and product performance reports for management.

Qualifications

Required

Bachelor's degree in Business, Marketing, Engineering, or related field
Bilingual: Mandarin and English (verbal and written) — required for daily communication with HQ and global customers
Working knowledge of Google Sheets and Excel formulas (entry-level proficiency acceptable)
Based in Miami, FL
Strong communication and presentation skills — comfortable speaking in front of customers and sales team.
Customer-first mindset with clear, logical thinking

Preferred

Basic of entry-level PM knowledge.
Familiarity with B2B or B2C sales cycles.
Background or coursework in storage / semiconductor / consumer electronics technology is a plus.

Personal Attributes We're Looking For

Strong business sense and commercial instincts
Ownership mindset and strong sense of accountability
Excellent time and priority management
Cross-functional coordination ability — comfortable working across time zones
Problem-solving orientation and ability to perform under pressure
Risk awareness and sound decision-making judgment
Attention to detail in customer-facing materials
Disciplined execution and follow-up — closes the loop with customers

BIWIN TECHNOLOGY

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