Job Description

Job Summary

General supervision of all client sites and acting as company representative directly under the CEO and Operations Manager.

General Accountabilities

Manages all emergency responses during shift
Personally stands vacant posts when necessary to ensure contracted coverage is provided
Utilizes Company provided Smartphone or Tablet to write reports of daily activities and irregularities
Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Comprehends, applies and documents positive reinforcement, coaching, and progressive discipline as appropriate
Conduct supervision and training to new staff as needed or as instructed
Patrols premises of all assigned client sites to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Field supervisor must be able to adjust to all types of scenarios in the field
Warns persons of rule infractions or violations, and contacts the proper authorities when compliance is refused.
Take directions from management and execute the task in the field as instructed
Thoroughly understand post orders and duties to successfully train or re-train security guard staff
Responsible for recording all call-offs, and communicate the info to the Scheduling Manager
Meets with management and client representatives to review status and address perceived problems
*The company reserves the right to add or change duties at any time.

Physical and Mental Functions

Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet);
Ability to drive a motor vehicle for long periods of time.
Climb stairs, ramps, or ladders occasionally during shift;
Occasionally bend/twist at waist/knees/neck to perform various duties;
Occasionally lift or carry up to 40 pounds;
Run as needed;
Constant use of both hands and arms in reaching/handling/grasping while using phone, notepad, writing reports, and other administrative tasks;
Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination;
Work in various environments including adverse outdoor conditions such as cold, rain or heat;
Constant mental alertness and attention to detail required while setting priorities and following up on assignments.

Job Qualifications & Requirements

Education: High school diploma or equivalent
Experience: 1-2 years of related experience
Licenses/Certifications: Security guard license from state
Must have a clean DMV record
Must possess effective written, customer service, and oral communication skills
Effectual interpersonal skills across all levels of personnel and the general public in a professional manner; must be able to use initiative and independent judgment within established guidelines
Must be able to read and understand all operating procedures and instructions
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
Remain flexible to ever changing environments; adapt well to different situations including crisis situations at a client site
Intermediate computer skills to utilize innovative, wireless technology at client specific sites;
Ability to maintain satisfactory attendance and punctuality standard
Neat and professional appearance;
Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones;
Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

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