Job Description

This position is located in North Hollywood, CA 91601. The work schedule is Monday through Friday from 8:00am-4:00pm but can be flexible on hours within reason.

Summary: This is a full-time human services supervisory position based in an outpatient clinic serving severely mentally ill adults. The person filling this position will provide a variety of care and supervision services to residents under the direction of the Executive Directors, Medical Director, and the Clinical Director.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Coordinate with direct care staff in the performance of their duties.
Assist with development and implementation of individual client needs and service plans.
Utilize and coordinate medical services provided at the facility and by outside agencies.
Organize and coordinate nursing educational opportunities for staff and residents.
Provide modeling and instruction for residents in Adult Daily Living Skills (ADLs), coping skills, utilizing community services, and self-care.
Schedule and coordinate transportation for resident’s medical, dental, and other appointments.
Employ best nursing practices in documenting appointments.
Ensure annual psychiatric assessments are complete and timely.
Administer management of injections and maintain a positive medical administrative record (MAR).
Prepare and complete documented coordinated services with follow-up as required including developing medication goals initially, then annually.
Participate in staff meetings and training activities as required.
Assess clients as required for physical, mental, and side effect changes in status.
Ability to document services, progress notes.
Make every attempt at crisis intervention, critical thinking and problem solving with residents.
Maintain and promote healthy boundaries between staff and residents.
Report all repairs and concerns to administration immediately.
Possess a clinical understanding and follow an Integrated Resident Care Plan as well as function as a member of the multidisciplinary team treatment plan with responsibilities that include:

Able to facilitate an integrated cohesive, coordinated, and supportive treatment approach.
Assist in the admission process and preparation of all required forms for clients accepted into the program, including initial intakes and treatment planning.
Coordinated with all persons involved in the client’s treatment to include but not limited to the family, case manager, treatment coordinator, therapist, etc.
Have knowledge of various psychotropic medications and their effects.
Monitor clients and provide educational treatment services related to substance use disorders, physical conditions (DM, metabolic syndromes, personal healthcare, diet, obesity, hypertension, dyslipidemia, and behavioral habits, etc.).

Must be able to manage the following:

Planning client’s medical appointments with medical director and any other outside physician.
Follow up on all outside physician appointments and report results to Medical Director.
Identify clients who require monthly and/or daily vital signs.
Make arrangements for lab drawings to facilitate services in-house and attend when services are available to clients.
Review monthly menus and incorporate USDA guidelines in balanced meal recommendations.
Make suggestions for cost effective purchases.

Provide support to other staff including other departments, as needed.
Other duties as assigned by the Executive Directors, Admissions Coordinator, and Program Manager Supervisor.

Supervisory Responsibilities include the following. Business necessity may require responsibilities to change with or without proper notice.

Directly supervise Nursing Administrative Assistant along with training duties that include:

Assisting with scheduling, planning outings and activities for the residents.
Set goals for performance and deadlines in ways that align with Company’s vision and communicate them to subordinates.
Assist with organizing workflow and ensure that employee understand their duties.
Monitor employee productivity and provide constructive feedback and coaching.
Receive complaints and resolve issues that may arise.
Relay information from management to employee and vice versa.
Develop and manage schedule along with Admissions Coordinator to inform employee of any business changes, if needed.
Coordinating client medical services as well as transportation to appointments.
Assist with coordinating administrative duties such as: finger sticks, documenting services, ongoing recordkeeping, and maintaining medical records.

Education and/or Experience

Bachelor's degree (B. A.); and/or two years related experience and/or providing services to the mentally ill; or equivalent combination of education and experience.

Computer Skills

Basic computer skills, including being able to access data and print documents.
Intermediate skills in Microsoft Office: Word and Excel.

Certificates, Licenses, Registrations

Valid CA driver’s license and proof of automobile insurance.
Completion of CPR/First Aid and Pro-ACT certification within the first thirty (30) days of employment.
Licensed by State authority as a Licensed Vocational Nurse or Licensed Psychiatric Technician.

Typically, 8:00am-4:00pm but can be flexible within reason.
40 but should be open to overtime as needed.

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