TEKsystems
Bloomington, MN, USA
Description
- 1+ Years of Help Desk Experience (coming from an MSP Environment is preferred)
- Experience documenting in a ticketing system.
- IT Support within Healthcare is a plus.
Skills
Help desk support, Customer service, Ticketing system
Top Skills Details
Help desk support,Customer service,Ticketing system
Additional Skills & Qualifications
Responsibilities Include:
• Desktop & Printer support
• Workstation application support
• Server application support
• Line of business application support
• Contacting Vendor/manufacturer on behalf of clients
• Boonya cloud management
• Creating and managing exchange and 0365 emails
• Creating and managing user accounts
• New PC and workstation setups
• Assist with Managing 0365 licensing
• Troubleshooting network connectivity and network devices
• Troubleshooting specialty equipment/devices including IO cameras/sensors/ect
• Assist with receiving shipments, updating sales...