Sprouts Farmers Market
Fresno, CA, USA
Job Introduction:
At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by inspiring and motivating a team committed to providing superior service in a fast-paced and friendly environment. Additionally, they lead front-end operations and oversee the entire store in the absence of the Store Manager and Assistant Store Manager. This role is responsible for driving store sales, team member recruitment, engagement and retention. This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink.
Overview of Responsibilities:
Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values. Consistently drive customer satisfaction by ensuring team members...