Legrand AV, Inc.
Al. Ujazdowskie 29/31, 00-540 Warszawa, Poland
Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE The Customer Care Specialist II is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management. Demonstrates an ability to operate independently and consistently execute the department's core responsibilities across 2 or more brands of Legrand | AV. DUTIES AND ACCOUNTABILITIES Operate independently and consistently execute the department's core responsibilities and processes at a high level across 2 or more brands of Legrand | AV Provide daily support and guidance to team members across sites on the proper execution of common support experiences Respond to requests and inquiries received via phone, e-mail,...