Job Details GENERAL SUMMARY:� � Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.� Assist in setting and maintaining plan-o-grams and programs.� Provide exemplary customer service.� Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. �
Duties and Essential Job Functions � - Unload trucks according to the prescribed process for the store. - Follow company work processes to receive, open and unpack cartons and totes. - Stock merchandise; rotate and face merchandise on shelves and build merchandise displays. - Restock returned and recovered merchandise. - Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager. - Assist in plan-o-gram implementation and maintenance. - Assist customers by locating merchandise. - Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom. - Greet customers as they enter the store. - Maintain register countertops and bags; implement register countertop plan-o-grams. - Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise. - Collect payment from customer and make change. - Clean front end of store and help set up sidewalk displays. - Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. - Provide superior customer service leadership. - Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. - Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager: - Authorize and sign for refunds and overrides; count register; make bank deposits. - Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures. - Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager. - Monitor cameras for unusual activities (customers and employees), if applicable. - Supply cashiers with change when needed. - Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
