Job Summary: Under the direction of the laboratory director and the supervision of the technical supervisor, the General Supervisor provides day-to-day supervision of testing personnel and the reporting of test results for high complexity molecular infectious disease testing. The General Supervisor is the frontline operational leader for the satellite laboratory, responsible for monitoring daily workflow, specimen integrity, quality control review, and the accuracy and timeliness of reported results. In the absence of the laboratory director and technical supervisor, the General Supervisor must be responsible for the proper performance of all laboratory procedures and reporting of test results. The General Supervisor’s contribution ensures the delivery of high-quality laboratory services that support patient care and medical research
Job Description
Sample Receipt and Processing
· Receive incoming specimens from various sources and verify accompanying documentation. Label specimens accurately with unique identifiers and enter relevant information into the laboratory information management system (LIMS). Ensure proper handling, storage, and disposal of specimens according to established protocols. Prepare specimens for analysis by centrifuging, aliquoting, or other pre-analytical processes as required. Communicate with healthcare providers, couriers, and other laboratory staff to resolve any discrepancies or issues with specimen collection
· Perform complex molecular biology tests and analyses on biological samples using techniques such as PCR, DNA sequencing, and gene expression analysis
· Operate and maintain specialized laboratory equipment for molecular testing
· Prepare samples for molecular analysis following established protocols and procedures
Supervision and Team Management
· Lead and supervise a team of laboratory staff, providing guidance, training, and support as needed
· Delegate tasks, set priorities, and ensure that work is completed on time and to the required standards
· Foster a collaborative and positive work environment that promotes teamwork and professional development
Quality Control and Assurance
· Implement and maintain quality control procedures to ensure the accuracy and reliability of test results
· Monitor and evaluate the quality of laboratory processes, data, and documentation
· Investigate and address any quality issues or deviations in a timely manner
Compliance and Regulatory Standards
· Ensure that the laboratory operates in compliance with relevant regulations, standards, and protocols
· Maintain accurate records and documentation to meet regulatory requirements
· Coordinate with regulatory agencies, participate in audits and inspections, and implement corrective actions as needed
Equipment and Inventory Management
· Manage laboratory resources, including equipment, supplies, and materials
· Coordinate equipment maintenance, calibration, and repairs to ensure optimal performance
· Monitor inventory levels, order supplies, and optimize resource utilization to support laboratory operations
Research and Development Support
· Collaborate with researchers and scientists to develop and validate new testing methods or improve existing procedures
· Participate in research projects, analyze data, and contribute to scientific publications or presentations
· Stay informed about advancements in laboratory technology and recommend upgrades or changes as necessary
Communication and Coordination
· Communicate effectively with internal stakeholders, such as management, staff, and other departments
· Interact with external parties, including clients, vendors, and regulatory agencies, to address inquiries and maintain relationships
· Provide regular reports, updates, and recommendations to senior management as required
Safety and Risk Management
· Ensure a safe working environment for laboratory staff by implementing and enforcing safety protocols and procedures
· Handle and dispose of hazardous materials in accordance with safety regulations
· Identify and mitigate potential risks to prevent accidents or incidents in the laboratory
Delegated Responsibilities
When delegated by the laboratory director or technical supervisor, the General Supervisor performs the following:
· Assure that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications
· Ensure that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning
· Provide orientation to all testing personnel
· Evaluate and document the competency of all testing personnel
Qualifications
· Bachelor’s or Master’s degree in Molecular Biology, Biology, Biotechnology, Medical Laboratory Science, or a related field
· At least 2 years laboratory training, work experience or a combination of both in high complexity testing
· Certification as a Technologist in Molecular Biology (MB), Medical Laboratory Technologist (MLT) or Clinical Laboratory Technologist (CLT) by ASCP, AAB or AMT is preferred but not required
· Strong knowledge of molecular biology techniques, equipment, and safety protocols
· Excellent attention to detail and organizational skills
· Ability to work effectively both independently and as part of a team
· Strong communication skills for interacting with colleagues and laboratory management
· Ability to generate and compile complex molecular data
Proficiency in data analysis software commonly used in molecular biology is preferred but not required
