Job Description
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you – all you have to do is claim it.
WHO WE ARE LOOKING FOR: Seasonal Sales & Operations Assistant
POSITION SCOPE:
The Seasonal Sales & Operations Assistant supports the client-facing experience and the daily operational flow of the boutique during our holiday season. This role ensures the space is warm and inviting, helps maintain presentation standards, and assists the sales team with hospitality, product wrapping, and pulling merchandise so that every client interaction reflects FoundRae values. This role will support the holiday season.
RESPONSIBILITIES:
Client Experience & Sales Support
- Warmly greet and welcome clients, creating an elevated first impression
- Support hospitality throughout the client visit
- Assist the sales team by pulling and preparing product for client viewings
- Assist with product wrapping and presentation for client purchases
- Prepare gifting materials and support replenishment of packaging supplies
- Respond to clients in a welcoming and inviting manner across all forms of communication
Store Operations
- Maintain organization and cleanliness of the sales floor and back-of-house
- Support inventory-related tasks, including pulling and returning product to secure storage
- Collaborate with the sales and operations teams to ensure smooth daily flow
- Pack and prepare outgoing shipments with accuracy and care
- Ensure all outgoing packages meet FoundRae standards and shipping timelines
- Support store presentation and housekeeping, informing management of any needs
- Support closing duties, including securing product, cabinets, and doors as directed
QUALIFICATIONS:
- Experience in luxury retail, hospitality, or client service preferred
- High level of attention to detail and pride in presentation standards
- Ability to collaborate across teams and follow established processes
- Professional demeanor and commitment to the FoundRae client experience
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment with shifting priorities
- Availability to work a flexible schedule, including evenings, weekends, and holidays throughout the season
This is a temporary, seasonal position supporting FoundRae's holiday business.
