Assistant Store Manager - 000368 - Naperville, IL

7 Brew Coffee • Full-time • Naperville, IL, Naperville • 15h ago

Job Description

SUMMARY

The Assistant Store Manager partners with the Store Manager to drive the growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values. The Assistant Store Manager is a leader of the crew and maintains genuine connections with them and the unique nuances of business at their stand.

In addition to scheduled shifts, the Assistant Store Manager is expected to coach, train, perform admin duties, and help oversee operations across all dayparts. The Assistant Store Manager reports to his or her Store Manager.

ROLE PURPOSE AND CAREER PATH:

The Assistant Store Manager role is a pipeline position designed to develop into a Store Manager within 6–12 months. The role exists to:

Support their home stand with additional leadership
Cover Store Manager vacancies
Assist with new stand openings
Develop into a Store Manager through structured runway and coaching

RESPONSIBILITIES AND DUTIES:

Be proficient in all Brewista and Shift Lead duties and skill sets
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, encouragement, and accountability when necessary
Maintain a positive culture through proper training, delegation, follow-up, hosting team building sessions, and balanced, frequent performance feedback to all members of the team
Work with the Store Manager to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
Support strong operations across all shifts, ensuring consistent hours of operation are met
Track and order necessary inventory, small wares, and parts/equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting/ordering
Ensure appropriate cash handling, deposits, and change for the stand
Take ownership of solutions, whether by solving the problem directly or looping in an approved partner or vendor — “make it happen”
Ensure the crew is aware of and prepared for health inspections and consistently operates with an importance on food safety
Promptly implement and communicate directives from upper management
Thoughtfully delegate tasks to Shift Leads and Brewistas to facilitate efficiency and appropriate development
Assist at other locations relatively close to the home stand when asked
Additional duties as specified by Who Brew leadership

WORK SCHEDULE REQUIREMENTS:

Minimum 35-hour work week
Working over 40 hours per week should be minimal and only with approval from the Regional Operations Manager, Director of Operations, or VP of Operations
Work a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
Regularly work weekends and be available to work holidays, if necessary

SKILLS AND QUALIFICATIONS

Create and maintain genuine, uplifting interactions
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
Be able to work outside for prolonged periods, in all weather conditions
Be able to lift up to 50lbs
Be able to stand comfortably for hours at a time
Be able to climb a ladder and use a stepladder
Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
Safely walk in between and around cars in the drive thru line
Safely use a utility knife
Operate any position in the stand during peak hours
Maintain awareness of the shift’s operations while working a position
Be able to address operational, procedural, or cultural issues with team members
Adapt to problems and implement solutions during stressful situations
Effectively manage multiple projects and deadlines
Effectively lead and direct multiple personality types under pressure
Has demonstrated leadership abilities in a fast-paced environment
Beginner-level proficiency in Microsoft Office Suite