This is temp for 5- 8 weeks, starts mid Aug.
Schedule:3 days a week- 6 hours per day, M - F. Flexible on which days.
The Resident Service Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the needs of residents and relocation when necessary. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Work Duties
· Assesses resident needs based on admission social services history, resident’s health, psychological and social needs;
· Develops a Resident Care Plan based on the above assessment;
· Visits and interviews residents at quarterly intervals and when requested by staff, physicians, residents or family members to determine recreational/activity history, needs, and interests, as well as social services’ needs;
· Counsels and assists families with issues or concerns relating to caring for a resident;
· Develops measurable social service goals and revises goals and care plan quarterly;
· Attends resident care plan and resident evaluation committee meetings for resident’s in
· areas of responsibility;
· Completes documentation regarding social service needs as required by regulations;
· Coordinates, facilitates and organizes educational programs for residents regarding health, safety, and quality of life concerns;
· Monitors Medicare eligibility period and provides required notices to residents/responsible parties;
· Establishes relationships with individual residents, their families and neighborhood groups
· Provides general case management (including intake) and referral services to all residents needing such assistance;
· Provides individual casework, case management for frail or at risk residents to include assessment, development of individual care plan, coordination of services and monitoring;
· Serves as liaison with appropriate social and health agencies and service providers in the community;
· Refers and links the residents of the community to local service providers, such as, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventive health screening/wellness, and legal advocacy;
· Educates residents, and families on service availability, application procedures, client rights, etc., providing advocacy as appropriate;
· Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
· Manages the provision of supportive services where applicable;
· Helps the residents build informal support networks with other residents, family and friends;
· Works with residents, families and outside agencies when need for a higher level of services has been identified;
· Report any suspected cases of abuse, neglect or exploitation of a resident to appropriate agency;
· Report problems of service provider to the appropriate agency;
· May set up volunteer support programs with service organizations in the community;
· Maintains accurate records and files in the most confidential manner;
· Promotes and protects the rights of each resident;
· Attends in-service training workshops and meetings as required;
· Provides effective and courteous service to all residents, guests and co-workers;
· Conducts work tasks safely and in compliance with the facility safety program;
