Job Description

JOB TITLE: Program Transportation Specialist

REPORTS TO: Program Manager

DEPT: Program

STATUS: PT/NE

SCHEDULE: M/W/F, 8:00am-4:30pm

Winston-Salem Rescue Mission (WSRM) is helping our hurting neighbors find hope and healing through the transforming gospel of Jesus Christ. WSRM considers every position one of ministry and a vital and valued part of our staff. Therefore, it is essential that all employees of WSRM have a personal relationship with Jesus Christ and subscribe to our Mission, Core Values, and Statement of Faith.

SUMMARY OF POSITION:

The Program Transportation Specialist is responsible for transporting Residents currently enrolled in the WSRM’s men’s residential programs, as assigned by their case managers. This role is a part-time; Monday, Wednesday, Friday, 8:00am-4:30pm.

DUTIES AND RESPONSIBILITIES:

Interactions with WSRM Residents

Share the Gospel and encourage growth in Christ.
Safely drive Residents to/from appointments as assigned by their case manager.
Monitor and ensure Residents assigned by their case manager are accounted for.
Be familiar with and facilitate compliance of WSRM’s Resident Conduct Guidelines.
Respond to and diffuse situations before escalation; handle disputes and altercations appropriately.
Document incidents and write-ups in an accurate and timely manner and submit reports promptly to the Case Manager or Program Manager.

General

Understand and operate all security systems including alarms, fire panel, and smoke detectors.
Respond appropriately to emergency situations such as fire, water damage, or accidents.
Work with program staff as needed; regularly meet with supervisor.
Submit reports to the Case Manager or Program Manager, summarizing issues and needs related to the residents.
Perform other duties as assigned.

EDUCATION/EXPERIENCE:

High school diploma or GED equivalent required.
Must be at least 25 years old to meet insurance qualifications.
3 years minimum clean driving record required.
Substance abuse/addiction counseling experience preferred.
Experience working directly with individuals who have had homeless, mental illness, and/or addiction related issues preferred.
1-year Ministry experience in a rescue mission or with homeless/in recovery preferred.

SKILLS & QUALIFICATIONS:

Mature Christian with a ministry mindset, utilizing the skills, training and experience God has provided.
Mature Christian with the passionate belief and commitment to invest in individuals, demonstrating Christ’s love and grace through relationship healing and practical assistance.
Sound knowledge of the Bible and the ability to apply Biblical truths to life, committed to studying God’s Word on a daily basis.
Attitude of teachability, able and willing to learn from own mistakes and model servant-leadership.
Strong interpersonal skills - able to listen and guide according to Biblical principles and individual needs.
Effectively and practically communicate and counsel according to Biblical concepts of grace, truth, and love.
Exercise sound judgment and discernment, demonstrating proficiency in analysis, problem solving, mediation and conflict resolution.
Handle crisis and unexpected situations with calm and clear thinking, demonstrating cooperation and sound judgment to bring resolution.
Able to work with people in varied circumstances related to homelessness including recovery and mental illness and to treat individuals with dignity and respect in all situations.
Willing to be CPR/first aid certified.
Knowledge of addiction, recovery and mental illness preferred.
Computer literate, knowledgeable in Word, and Internet.
Highly ethical, trustworthy, and professional.
Valid North Carolina driver’s license with clean driving record.

WORKING CONDITIONS/PHYSICAL FACTORS:

The work is typically performed indoors and in vehicles interacting with a homeless population. The employee occasionally lifts light and heavy objects, weighing up to 25 pounds.

EQUIPMENT/TOOLS USED:

Computer (Internet, Excel, Word, etc.)
Copier/Scanner/Printer
GPS Navigation

Winston Salem Rescue Mission

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