JOB SUMMARY

The Lead Lifeguard, reporting to the Health Club Manager of the Health Club & Spa, oversees daily aquatic operations and staff at Williamsburg Landing's Health Club, ensuring a safe, clean, and welcoming environment for residents, members, and guests. This role combines active pool supervision and water chemistry management with team leadership, including training staff, and monitoring policy compliance. Serving as an ambassador for aquatic activity, the Lead Lifeguard provides personalized member orientations, assists individuals with special needs, and promotes pool programs across the community.

ESSENTIAL JOB FUNCTIONS

Operational Tasks & Leadership

Direct day-to-day aquatic operations by assigning duties and coordinating lap lane availability
Oversee lifeguarding staff to ensure quality work, adherence to deadlines, and compliance with Williamsburg Landing and department policies, procedures, and safety standards
Conduct onboarding and ongoing departmental (in-service) training for lifeguards, demonstrating correct lifeguarding and rescue techniques
Deliver timely operational updates to staff and maintain clear communication with the Health Club Manager regarding incomplete daily tasks or operational roadblocks.
Partner with the Health Club Manager by providing input for staff schedules, performance evaluations, as well as recommendations for team member recognition or corrective action

Aquatic Safety, Water Chemistry & Facility Maintenance

Ensure patron safety through active, continuous visual surveillance of the aquatic facility, enforcing all posted rules, policies, and incident reporting procedures
Conduct daily testing and accurate logging of chemical levels (pH, chlorine), water temperatures, and water levels for all pools and hot tubs; report pump room or equipment anomalies immediately to the Health Club Manager
Inspect, maintain, and ensure the availability of required safety and aquatic supplies and equipment; report necessary repairs or safety hazards
Maintain a clean, safe aquatic environment by executing daily task checklists, inspecting equipment, and performing routine cleaning of the pool deck and locker rooms during downtime

Resident & Member Engagement

Conduct personalized pool orientations, introduce aquatic-specific exercise equipment and techniques, and educate members on appropriate aquatic safety protocols
Provide tailored, one-on-one assistance to residents and members with special needs or mobility limitations upon request
Serve as a primary point of contact for member inquiries, feedback, and conflict resolution, escalating complex issues and safety concerns to the Health Club Manager
Build strong rapport with residents, health club members, and prospective members, maintaining an accessible, welcoming presence
Deliver educational presentations and promotional sessions to residents, staff, and prospective members to drive participation in aquatic programs

Quality Improvement & Professional Development and General Compliance

Evaluate current aquatic work processes and suggest methods for continuous service and safety improvements.
Attend and actively participate in all mandatory team meetings, professional development courses, and required trainings mandated by Williamsburg Landing or regulatory/accrediting bodies.
Uphold all Williamsburg Landing standards, policies, and procedures regarding conduct, dress code, safety, and attendance.
Perform other duties as assigned by management.

QUALIFICATIONS

High School Diploma or GED, required
Minimum 1–2 years of lifeguarding experience required; experience in a CCRC, senior living, recreational, or therapeutic aquatic setting strongly preferred
Previous supervisory, team lead, or staff training experience, preferred
Current Lifeguard Certification (American Red Cross or equivalent), required
Current CPR / AED for Professional Rescuers and First Aid Certification, required
Certified Pool Operator (CPO) designation strongly preferred, or the ability and willingness to obtain CPO certification within 6 months of hire

KNOWLEDGE, SKILLS, AND ABILITIES

Working knowledge of pool water chemistry testing, pump room monitoring, and aquatic safety regulations
Strong communication and interpersonal skills, with a demonstrated ability to build positive relationships with older adults, health club members, and staff
Ability to exercise sound professional judgment appropriately and maintain professional working relationships with staff, community, and regulatory officials in urgent situations
General knowledge of physical limitations of older adults is preferred
Physical ability to perform all lifeguarding rescues which may include providing assistance to anyone in distress, providing CPR, AED, First Aid, or performing rescue from near-drowning
Ability to stand or sit for extended periods, and lift/assist members with mobility needs

BENEFITS (Full-Time and Part-Time Plus employees)

· Health, Dental & Vision Insurance

· FSA & HSA

· 403(b) Retirement Plan*

· 529 College Savings Plan*

· Long-Term Care Insurance

· Legal Resources

· Paid Time Off

· Holiday Pay*

· Corporate Wellness Program*

· Health Club & Spa Membership*

· Employee Education & Training Fund*

· Employee Assistance Program

· Credit Union Membership*

* Part-Time employees eligible

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.

Apply online at Williamsburglanding.org.

EOE/Tobacco Free/Drug Free

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Williamsburg Landing

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