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About Us

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QUICK FACTS

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Industry: Healthcare and health insurance

Employees: About 400,000

Founded: 1977

Headquarters: Minnetonka, Minnesota

Workplace: Remote and hybrid

Fact: ๐ŸŒ | One of the largest healthcare companies in the world, serving about 95 million people

Fact: ๐Ÿข | Two arms: UnitedHealthcare for insurance and Optum for health services

Fact: ๐Ÿ’ป | Many roles, especially customer service, are work-from-home

Fact: ๐ŸŽ“ | Runs early-career programs and internships for new grads

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PAY & PERKS

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Range: Most entry and customer service roles start in the high teens to low twenties an hour

Note: Pay is a common complaint in reviews, and during the current restructuring the company has capped most raises at around two percent. Corporate, clinical, and tech roles pay well above entry level, and the benefits and remote options tend to rate better than the base pay.

Perk: Strong health and well-being benefits

Perk: Work-from-home and flexible options for many roles

Perk: Lots of training and learning, plus early-career and internship programs

Perk: A huge range of roles and internal moves across UnitedHealthcare and Optum

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ABOUT

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Title: About UnitedHealth Group

Text: UnitedHealth Group is one of the largest healthcare companies in the world, serving about 95 million people. It is made up of two big arms: *UnitedHealthcare*, its health insurance business, and *Optum*, which handles health services, pharmacy, data, and care delivery. Founded in 1977 and based in Minnetonka, Minnesota, it employs several hundred thousand people across the country and beyond.

Text: For someone starting out, the most common entry points are customer service and support roles, many of them remote, along with claims, operations, and early-career and internship programs for new grads. The scale is the draw: strong benefits, lots of training, and countless directions to grow. Fair to know it is a fast-paced, metrics-driven place, and it is currently going through a restructuring with layoffs and public scrutiny, so weigh job stability alongside the perks. See openings at the [UnitedHealth Group careers page](https://careers.unitedhealthgroup.com/search-jobs).

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WHAT PEOPLE SAY

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Rating: 3.4/5 | Glassdoor overall

Rating: 3.2/5 | Glassdoor pay and benefits

Like: Strong benefits and, for many roles, the option to work from home

Like: Lots of training, learning, and big-name experience for your resume

Like: A huge company with many kinds of roles to explore

Know: The culture is fast-paced and heavy on metrics, and experience varies a lot by team and manager

Know: Pay is a common gripe, and raises are capped during the current restructuring

Know: The company is downsizing and under public and regulatory scrutiny, so factor in job stability

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GOOD FIT

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Title: You might like it here if

Point: You want a *remote-friendly* first job with a big, well-known company

Point: You value strong benefits and lots of training over top-of-market pay

Point: You are comfortable in a fast-paced, numbers-driven environment

Point: You want a foot in the door of healthcare with room to move across many roles