About Us
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QUICK FACTS
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Industry: Mental health care (therapy and psychiatry)
Employees: More than 2,000 clinicians, plus support teams
Founded: 2008
Headquarters: Lynchburg, Virginia
Workplace: Remote and hybrid
Fact: 🧠 | One of the largest outpatient mental health providers in the US
Fact: 📍 | More than 330 office locations, plus virtual care in nearly every state
Fact: 🩺 | Founded and led by clinicians, offering therapy and psychiatry
Fact: 💬 | Conducts well over a million therapy sessions a year
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PAY & PERKS
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Range: Support roles like scheduling and customer service start in the high teens to low twenties an hour
Note: Most clinical roles are for licensed therapists, paid per session rather than a salary, with median therapist pay around the low seventy thousands a year. Low pay is the single most common complaint in reviews, and the per-session model means admin time often goes unpaid.
Perk: Remote and hybrid options for many roles
Perk: Flexible scheduling that a lot of employees value
Perk: Health insurance and a 401(k) for eligible staff
Perk: A way into the mental health field, including support for pre-licensed clinicians building hours
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ABOUT
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Title: About Thriveworks
Text: Thriveworks is one of the largest outpatient mental health providers in the country, offering therapy and psychiatry both in person and online. Founded by a clinician in 2008 and based in Lynchburg, Virginia, it runs more than 330 office locations, provides virtual care in nearly every state, and conducts well over a million sessions a year.
Text: Most jobs here are licensed clinical roles, so therapist and counselor positions need a graduate degree and a license, or a clear path to one as a pre-licensed associate. For everyone else, the realistic way in is a non-clinical role like customer service, scheduling, billing, or enrollment. The work can be meaningful and the scheduling flexible, but go in knowing that low pay is the most common theme in reviews. See openings at the [Thriveworks careers page](https://thriveworks.com/careers/).
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WHAT PEOPLE SAY
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Rating: 3.2/5 | Glassdoor overall
Rating: 2.4/5 | Glassdoor therapists
Like: Flexible schedules and the option to work remotely or in an office
Like: Meaningful work helping clients, with supportive coworkers
Like: A real entry point into mental health, including for newer clinicians
Know: Low pay is the top complaint, especially for the fee-for-service clinical roles
Know: Reviews describe a corporate, numbers-focused feel and heavy client-booking demands
Know: Billing and support issues come up often, and admin time is not always paid
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GOOD FIT
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Title: You might like it here if
Point: You are studying or working toward a *counseling or psychology career* and want early experience
Point: You want a non-clinical way into healthcare, like scheduling or customer support
Point: You value *flexible, remote-friendly* scheduling
Point: You care about meaningful work and can weigh that against the pay complaints