Job Description

RESPONSIBILITIES

Strategic Planning: Develop and implement strategic plans to achieve organizational objectives. Collaborate with executive leadership to align operations with overall company goals.

Team Leadership: Provide leadership and direction to the facility coordinators, including hiring, training, and performance management. Foster a culture of accountability, innovation, and continuous improvement.

Operational Oversight: Oversee all operational functions, including facilities management, logistics, procurement, and vendor management. Ensure smooth day-to-day operations and identify opportunities for process optimization.

Budget Management: Develop and manage operational budgets, ensuring cost-effective utilization of resources. Monitor expenses, identify cost-saving opportunities, and maintain financial discipline.

Compliance and Risk Management: Ensure license compliance with regulatory requirements and industry standards. Identify and mitigate operational risks to protect the organization's assets and reputation.

Cross-Functional Collaboration: Collaborate with other departments, such as Development and Finance to streamline processes and improve interdepartmental communication and coordination.

Performance Metrics: Establish key performance indicators (KPIs) to measure operational performance. Analyze data and metrics to identify trends, areas for improvement, and opportunities for innovation.

Continuous Improvement: Drive a culture of continuous improvement, fostering innovation and creativity to enhance operational efficiency and effectiveness. Implement best practices and benchmark performance against industry standards.

ESSENTIAL DUTIES

Essential functions include but are not limited to the following:

· Manage and assist IT service provider in the completion of related activities (including phone service)

· Oversee the operation, storage and preventative maintenance of fleet vehicles

· Regular inspection of all facility buildings, grounds, furniture and equipment for functionality, cleanliness or needed repair.

· Perform and document all necessary safety and regulatory inspections of the facility

· Ensure proper function of office equipment, such as computers, phones, printers, copiers, and fax machines

· Ensure cleanliness and proper function of furniture throughout that facility

· Ensure all sanitation and licensure requirements are met

· Ensure all regulatory signage is present and up to date

· Ensure disaster plan is up to date and currently in place, including emergency food and supplies

· Maintain open communication with New Hanover County and all other community partners regarding facility repairs, upkeep, and construction

· Ensure the facility maintains compliance with local and state inspections

· Ensure that facility, furniture and equipment meet safety standards

SKILLS

Excellent written/verbal/interpersonal communication skills

Precise attention to detail

Ability to maintain confidentiality of information, people and processes

Comfortable communicating with individuals with a diversity of backgrounds, income levels, and influence

Organized with strong time management skills

QUALIFICATIONS / REQUIREMENTS

Bachelor’s Degree preferred

3 years of experience in facilities management, logistics, or related fields preferred

Strong leadership skills, with the ability to inspire and motivate teams to achieve results

Excellent strategic thinking and problem-solving abilities

Solid understanding of budget management and financial analysis

Exceptional communication and interpersonal skills

Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Must be able to lift 50lbs. on occasion

Valid Driver’s License required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Healing Place Of New Hanover Co

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