Job Description

About the Company

About the Role

Title: Shipping & Receiving Associate

This position is responsible for order fulfillment, supplier receiving, international shipping, inventory accuracy, and shipment follow-through.

Responsibilities

Receive supplier shipments; verify items, quantities, condition, and lot numbers against purchase orders and packing documentation before entering receipts into the inventory system.
Prepare and process outbound domestic and outside-the-United-States (OUS) shipments, including required commercial invoices, customs declarations, certificates, and carrier documentation.
Monitor international shipments, communicate with carriers, brokers, and internal teams regarding customs delays, and provide accurate documentation to support timely release and delivery.
Maintain accurate lot-controlled inventory records in the ERP/inventory management system and ensure all transactions are completed promptly and correctly.
Perform scheduled cycle counts and assist with researching and reconciling inventory discrepancies, including reviewing transaction history and physical locations.
Maintain an organized, clean, and safe shipping and receiving area; support team priorities and other shipping, receiving, and inventory tasks as needed.

Qualifications

Required Skills

Two or more years of shipping, receiving, warehouse, inventory control, or order fulfillment experience.
Experience with an ERP or inventory management system required; NetSuite experience preferred.
Proficiency with Microsoft Office and common carrier shipping platforms.
Ability to read, understand, and consistently follow detailed work instructions and standard operating procedures.
Ability to comfortably lift 30 or more pounds and perform the physical activities associated with shipping, receiving, and inventory handling.
Positive attitude, strong teamwork, dependability, and consistently high performance standards.

Preferred Skills

Experience in a medical device, healthcare, or other regulated environment preferred.
Experience with international shipping processes and required export and customs documentation.

Pay range and compensation package

Equal Opportunity Statement

Synergy Spine Solutions

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