Job Description

Job description:

HVAC Technician

Location: Greenville, MI
Full-Time | $25–$40/hour, based on experience | Locally Owned & Operated

Are you an experienced HVAC Service Technician who believes customers deserve honest options — not high-pressure sales tactics?

At Russell Plumbing & Heating, we believe a great service technician does more than fix equipment. They diagnose the problem, educate the customer, and help them understand their options.

Sometimes a repair is the right choice. Other times, replacing an aging or unreliable system is the better long-term investment.

We expect our technicians to recognize those opportunities and confidently discuss repair, upgrade, and replacement options with customers. What we don't believe in is pushing unnecessary equipment or recommending replacement simply to make a sale.

Our goal is simple: give customers honest information and professional recommendations so they can make the best decision for their home, comfort, and budget.

What We Offer

Competitive pay based on experience — $25–$40/hour
Company-provided service van
Fuel card
Company iPad and uniforms
Steady, year-round work
Health, dental, vision, and life insurance
Paid holidays and paid time off
Simple Plan with company match
Local service area
Supportive office and dispatch team
Rotating on-call schedule
Customer-first approach — educate, provide options

What You'll Do

Diagnose, service, and repair residential and light commercial HVAC systems
Troubleshoot furnaces, air conditioners, heat pumps, and related equipment
Perform preventative maintenance and ensure systems are operating safely and efficiently
Clearly explain system issues and recommendations to customers
Present repair, upgrade, and replacement options when appropriate
Help customers understand the benefits and costs of their available options without using high-pressure sales tactics
Identify systems where replacement may be a better long-term solution than continued repairs
Maintain accurate job records using Housecall Pro
Keep your company vehicle and equipment organized and maintained

What We're Looking For

2+ years of HVAC service experience preferred
Strong diagnostic and troubleshooting skills
Strong customer service and communication skills
Ability to confidently explain options and make professional recommendations
Commercial HVAC service experience is a plus
Valid driver's license and clean driving record
Willingness to participate in a rotating on-call schedule
Someone who takes pride in quality workmanship and doing what's right for the customer

Experienced HVAC installers are also encouraged to apply!

If you're a skilled installer who's interested in continuing to grow your HVAC career — including the opportunity to expand into service — we'd love to hear from you.

Already working somewhere but thinking it might be time for a change? We’d be happy to have a confidential conversation.

We believe the best sales come from earning the customer's trust — not from pressuring them into a decision.

If you're looking for a company where you can use your technical skills, make professional recommendations, and build long-term relationships with customers, we'd love to talk to you.

How to Apply

Interested applicants can apply or submit a resume directly through ziprecruiter or stop by our office to fill out an application Monday–Friday from 8:00 AM–4:00 PM.

We kindly ask that you do not call our office with questions regarding this position.

Job Type: Full-time

Benefits

Simple Plan
Simple Plan matching
Company service van
Fuel Card
Dental insurance
Health insurance
Life insurance
Paid time off including holidays
Vision insurance

Requirements

Experience: HVAC Service — 2 years preferred
License: Valid driver's license with clean driving record
Ability to Commute: Greenville, MI 48838
Work Location: In person

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Company truck
Dental insurance
Fuel card
Health insurance
Life insurance
Paid time off
Vision insurance

Company Description

Russell Plumbing & Heating is a trusted, locally owned business serving the Greenville, MI area since 2003. We specialize in residential and light commercial HVAC and plumbing services, delivering top-quality workmanship with honest, dependable service. Our team is known for professionalism, customer care, and a strong commitment to doing the job right the first time.

Company Description

Russell Plumbing and Heating

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