Job Description

Rate of Pay: $16-$30/hr

Position Description: Responsible for supporting all aspects of catered events – including setup, execution, and teardown – while working collaboratively with the CATZ team to ensure seamless operations and provide an exceptional guest experience.

Responsible to: Event Manager

Essential Job Functions

· Set up event spaces, including tables, chairs, linens, décor, buffet stations, and service areas.

· Review and execute all event details outlined in the Banquet Event Order (BEO).

· Follow the direction of the Event Lead while working independently to complete assigned responsibilities.

· Prepare for events by polishing glassware and silverware, folding napkins, rolling silverware, cleaning equipment, and organizing event supplies.

· Deliver exceptional, attentive service to clients and guests throughout each event.

· Anticipate the needs of guests, clients, and teammates, stepping into different roles as needed to ensure event success.

· Serve food and beverages in accordance with all applicable laws, regulations, and company policies.

· Prepare and serve alcoholic beverages in compliance with all applicable laws and company policies.

· Maintain buffet stations, assist with food running, clear tables, and keep event spaces clean and presentable throughout service.

· Maintain clean, organized, and fully stocked service areas.

· Collaborate with front-of-house, back-of-house, and management teams to ensure seamless event execution.

· Break down event spaces by removing tables, chairs, linens, décor, equipment, and restoring the venue to company standards.

· Maintain a professional appearance and adhere to company uniform and grooming standards.

· Follow all Zoo policies, procedures, and safety protocols.

Additional Responsibilities:

· Performs other duties as requested by Event Manager and/or Event Lead.

Education/Experience Requirements:

· Two years’ serving experience.

· Food and beverage experience preferred.

· Customer service oriented; Team player; Self-motivated; Able to work in fast paced environment; Able to handle difficult customers.

· Able to lift moderate to heavy items (50-75 pounds); Continuous standing and walking while carrying items; Shifts may include days, nights and / or weekends.

Company Description

The Friends and the Rosamond Gifford share a joint mission of connecting people with the natural world by providing engaging guest experiences, exceptional animal care and unparalleled conservation education. We strive to provide our guests with experiences that excite, memories that endure, and knowledge that inspires worldwide conservation.

Company Description

Established in 1970, Friends of the Rosamond Gifford Zoo is a non-profit organization and dedicated partner of the Rosamond Gifford Zoo that exists to raise philanthropic support for and public awareness of the zoo. We are resourceful, passionate, and dedicated about what we do. The Friends and the Rosamond Gifford share a joint mission of connecting people with the natural world by providing engaging guest experiences, exceptional animal care and unparalleled conservation education. We strive to provide our guests with experiences that excite, memories that endure, and knowledge that inspires worldwide conservation.

Rosamond Gifford Zoo

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