Job Description

Job Summary
Rock Service Pros is looking to hire HVAC Field Service Technicians to join our team and deliver exceptional on-site service. You'll be the face of our company, providing expert repairs, services, maintenance, and troubleshooting to ensure optimal operation of appliances, HVAC systems and issues. This position offers an exciting opportunity to apply your technical skills in diverse environments, contribute to customer satisfaction, and grow your career within a supportive team. We provide the vehicle, fuel card, credit card for material purchases, an iPad and iPhone devices for mobile app usage, PLUS pay 20% commission on every one of your sales!

We provide

Earn commission on all services sold!!!
Earned sick time and earned paid time off.
Rotating on-call schedules for evenings and weekends to maintain work-life balance.
A branded, company vehicle, stocked with equipment, tools, and a fuel card, assigned to you.
iPad and iPhone devices assigned to you.

Duties

Perform comprehensive diagnostics and repairs on residential HVAC systems, including air conditioning units, boilers, refrigeration equipment, and building automation systems.
Install new HVAC systems and mechanical components following schematics and HVAC design specifications to ensure proper operation and compliance.
Conduct routine maintenance on HVAC equipment to maximize efficiency and longevity, including cleaning, calibrating, and replacing worn parts.
Troubleshoot electrical systems using tools like ohmmeters and perform electrical diagnostics to identify faults accurately.
Repair plumbing components related to HVAC systems such as condensate drains or refrigerant lines while adhering to safety standards.
Utilize hand tools, welding equipment, and other mechanical repair tools effectively during service calls.
Communicate clearly with customers about system issues, repair procedures, and maintenance tips to enhance customer satisfaction and trust.

Requirements

Proven 2+ years experience as a service technician with a construction or property maintenance background preferred.
Strong knowledge of HVAC system repair, installation, and maintenance practices; familiarity with schematics and HVAC design is essential.
Mechanical knowledge across various systems including refrigeration, boilers, electrical systems, and building automation systems.
Familiarity with ServiceTitan Mobile App a PLUS!
Ability to read technical diagrams and schematics accurately for troubleshooting and installation purposes.
Experience with equipment troubleshooting using diagnostic tools such as ohmmeters or specialized HVAC testing devices.
Valid driver’s license with a clean driving record; ability to operate a driver vehicle safely at all times.
EPA certification or equivalent refrigerant handling license required for refrigerant-related work.
Excellent customer service skills with the ability to communicate technical information clearly to clients.
Hands-on experience with appliance repair, welding, electrical diagnostics, plumbing, or mechanical systems repair is highly valued.
Physical ability to perform demanding tasks including lifting heavy equipment, working in confined spaces or at heights.

Join us in delivering exceptional service while growing your expertise in residential HVAC solutions!

Rock Service Pros

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