Job Description

POSITION SUMMARY

The Quality Technician supports Riverside MFG's quality assurance program across production and supplier-facing activities, performing inspections, audits, and documentation that verify materials and products meet specifications. This role partners with Production, Purchasing, and suppliers to resolve nonconformances, drive corrective actions, and maintain the quality metrics and audit schedule that keep manufacturing operations compliant and running efficiently.

KEY RESPONSIBILITIES

Quality Inspection & Testing

Perform incoming, in-process, and final inspections, including First Article Inspections and product audits, to verify conformance to specifications
Read and interpret engineering drawings and proficiently use standard measuring and inspection tools
Conduct general inspection and sorting of materials, and perform ad hoc quality monitoring by moving throughout assembly lines to observe daily operations

Supplier & Purchasing Support

Support Riverside's Purchasing Group and communicate directly with Riverside suppliers on quality issues
Own the Vendor Return Material Authorization (VRMA) process from initiation through resolution
Communicate material specification questions and quality concerns in a timely manner to the Purchasing Manager and buyers

Corrective Action & Process Improvement

Assist product teams in responding to internal and customer corrective action requests
Recommend process improvements and other enhancements to increase operating efficiency
Analyze product and material specifications and requirements to support root cause identification

Documentation, Metrics & Compliance

Serve as internal audit administrator and maintain the internal audit schedule
Post weekly quality metrics in manufacturing cells and reconcile production scrap in the ERP system
Keep the non-conforming materials area clean and organized by participating in 5S activities

QUALIFICATIONS

Required

High school diploma or equivalent required
Minimum 2 years' experience in a manufacturing environment
Ability to read and interpret engineering drawings and proficiently use standard measuring and inspection tools
Proficient written and verbal communication skills, with the ability to communicate effectively with managers, cell leads, buyers, and suppliers
Basic computer literacy, including working knowledge of Microsoft Office applications
Must be a U.S. Person, in accordance with company export control (ITAR/EAR) compliance requirements

Preferred

Previous experience within a Quality department
Working knowledge of SPC (statistical process control) and measurement methods
Analytical reasoning skills in root cause and corrective action identification

Riverside Mfg LLC

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QUALITY TECHNICIAN