Job Description Job Description About the Role: Restoration Dental in Southfield, MI is looking for a motivated and experienced Dental Office Manager to lead our front office team and keep our practice running smoothly. This is a fantastic opportunity to play a key role in delivering an exceptional patient experience while driving the operational success of a thriving dental office.

Responsibilities:

Oversee daily front office operations including scheduling, patient flow, and staff coordination
Manage patient billing, insurance verification, claims submission, and accounts receivable
Recruit, train, and supervise front desk and administrative staff
Ensure compliance with HIPAA regulations and dental office policies and procedures
Handle patient inquiries, concerns, and conflict resolution to maintain high satisfaction
Monitor and report on key practice metrics including collections, production, and scheduling efficiency
Coordinate with clinical team to optimize patient scheduling and treatment plan presentations

Requirements:

2+ years of dental office management or senior dental front office experience required
Proficiency with dental practice management software (Dentrix, Eaglesoft, Carestack, or simiular)
Strong knowledge of dental insurance billing, coding (CDT), and claims processing
Excellent leadership, communication, and team-building skills
Highly organized with the ability to multitask in a fast-paced environment
Patient-focused mindset with a professional and welcoming demeanor
High school diploma or equivalent required; associate's or bachelor's degree preferred

About Us: Restoration Dental is a trusted dental practice serving the Southfield, MI community with a commitment to high-quality, patient-centered care. Our patients love us for our welcoming atmosphere, skilled providers, and dedication to making every visit a positive experience. We pride ourselves on building a supportive team culture where staff are valued, respected, and given the tools they need to thrive.

Restoration Dental

Latest Jobs

dental office manager

Ready to find work near you?