Job Description

About the Role:

Pop-A-Lock is looking for a skilled and reliable Emergency Roadside Assistance Mechanic to join our team as an Independent Contractor in Brooklyn, NY. This is a fantastic opportunity to be your own boss while helping drivers in need — when it matters most. If you thrive in fast-paced, on-the-go environments and love solving problems on the spot, we want to hear from you!

Responsibilities:

Respond promptly to emergency roadside assistance calls throughout the Brooklyn, NY service area
Perform on-site vehicle services including jump starts, tire changes, fuel delivery, and lockouts
Communicate professionally with dispatchers and customers regarding ETA and service status
Maintain accurate service records and documentation for each job completed
Ensure all tools, equipment, and service vehicle are properly maintained and road-ready
Uphold Pop-A-Lock's standards for customer service and safety protocols

Requirements:

Proven experience as an automotive mechanic or roadside assistance technician
Strong knowledge of emergency roadside procedures
Valid driver's license with a clean driving record
Must have reliable transportation and basic tools/equipment for roadside service
Ability to work flexible hours, including nights, weekends.
Excellent communication and customer service skills
Self-motivated, dependable, and able to work independently as a contractor
Android Phone (No iphones, our app only works on Android.

About Us:

Pop-A-Lock is a nationally recognized and trusted provider of roadside assistance, locksmith, and automotive services with decades of experience serving communities across the country. Customers love us for our fast response times, professional technicians, and commitment to getting them back on the road with a smile. As an independent contractor with Pop-A-Lock, you'll enjoy the freedom and flexibility of running your own schedule while being backed by a brand that people trust.

Pop-A-Lock

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