Job Description

Job description:

We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by coordinating routes, assisting customers, maintaining records, and completing reports.

Key Responsibilities

Coordinate with drivers and sales teams to support daily routes
Provide customer service support by phone and in person
Generate daily reports and mileage reports
Perform accurate data entry and system updates
Maintain customer account information and adjustments
Review and verify payment batches and driver payments
Assist with dispatch scheduling and operational support
Provide general office and administrative support

Qualifications

High School Diploma or equivalent
Previous experience in customer service, dispatch, or administrative support
Microsoft Excel experience preferred
Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Strong attention to detail

Address: 2605 W Main St, Marion, IL

Walk-In Interviews

Monday – Friday | 1:00 PM – 3:00 PM
Stop by our office to apply and interview in person. No appointment necessary.

Job Type: Full-time

Benefits:

401(k)
Health insurance
Paid time off
Professional development assistance

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: In person

Pepsi MidAmerica

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