Job Description Job Description About the Role: Nouveau Mechanical Services Inc is looking for an experienced and driven HVAC Service Manager to lead our service team in Atlanta, GA. This is your opportunity to take the helm of a dynamic HVAC operation, ensuring top-tier service delivery and team performance. If you're a hands-on leader with a passion for mechanical systems and customer satisfaction, we want to hear from you!

Responsibilities:
MUST POSSESS A VALID GEORGIA UNRESTRICTED CLASS II CONTRACTOR LICENSE

Oversee daily HVAC service operations, dispatching, and scheduling of field technicians
Manage and mentor a team of HVAC service technicians to ensure quality workmanship and professionalism
Monitor service calls, job progress, and completion to ensure timely and efficient service delivery
Maintain strong customer relationships by resolving escalated service issues and ensuring client satisfaction
Coordinate with procurement and inventory teams to manage parts, equipment, and materials
Ensure compliance with safety regulations, OSHA standards, and company policies
Review service reports, track KPIs, and report on department performance metrics

Requirements:

5+ years of HVAC industry experience, with at least 2 years in a supervisory or management role
Strong knowledge of commercial and/or residential HVAC systems, installation, and repair
EPA 608 Certification required; additional NATE certification preferred
Proven ability to lead, motivate, and develop a team of field technicians
Excellent customer service and communication skills
Proficiency with service management software and scheduling tools
Valid driver's license with a clean driving record

About Us: Nouveau Mechanical Services Inc is a trusted HVAC and mechanical services provider serving the greater Atlanta, GA area with a commitment to quality, reliability, and innovation. Our customers count on us for expert solutions and responsive service, and our team members enjoy a supportive work environment with opportunities for growth. At Nouveau Mechanical, we take pride in building lasting relationships - with our clients and with our people.

NOUVEAU MECHANICAL SERVICES INC

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