Job Description

A prestigious private neurosurgical group practice in the heart of the Texas Medical Center, seeks a Clinical Patient Coordinator with several years of highly complex experience working as a nursing/medical assistant, preferably in surgical practice to join our team!

Our practice was founded over 30 years ago and is the largest private neurosurgical practice in Houston, outside of a university setting. We pride ourselves in selecting staff as much for their empathy and compassion as for their professionalism and high level of competency.

The Clinical Patient Coordinator will be responsible for overseeing a physician(s) daily clinic flow, schedule, and clinical/patient care support.

The Clinical Patient Coordinator will provide both direct and indirect patient care while serving as a liaison between the physician and patient.

Responsibilities

Serve as a medical assistant to one or more physicians
Travel to the satellite offices as determined by the physician's schedule
Room patient, obtain vitals, gather clinical information and enter extensive medical history in the EHR
Communicate physician instructions regarding treatment plan, surgery, and care to patients
Communicate and educate patients on surgical instructions (pre and post-op)
Coordinate and schedule complex testing
Schedule, book and prepare hospital orders for surgery
Obtain surgical clearances
Schedule and screen all patient appointments for established patients
Manage the physician(s) daily schedule to ensure efficiency and time management
Answer, triage and return calls timely; including calls to patients, hospitals and other physician offices
Work with billing department to ensure timely authorization of surgeries and charge capturing
High level problem solving and critical thinking skills to ensure smooth patient flow and high patient satisfaction

Qualifications and Skill Set
Minimum of 2 years experience as a clinical patient coordinator, medical assistant, or nursing assistant in a fast paced surgical practice

Clear and effective communication both oral & written
Excellent customer service
Ability to multi-task with time management skills, must have the ability to organize and prioritize
Detail oriented, skilled at analyzing situations and taking effective action
Current working knowledge of medical terminology
Current working knowledge in scheduling procedures and surgeries
Effective team work / ability to work with a group / positive attitude
High school diploma or GED required
Epic and or Nextgen experience a plus
Neurosurgical, Orthopedic, and Spine experience a plus
Bilingual - Spanish a plus

Benefits

Great Benefits including health, dental, vision, life, disability, 401K, paid time off, 7+ holidays, and comp time.
Mon - Thursday 8:00am - 4:30pm and Friday 8:00am - 3:30pm
100% paid parking or public transportation
Awesome work environment and culture

Neurosurgical Group of Texas

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