Job Description

We are looking for a friendly, professional, and organized Leasing & Front Desk Representative to assist with apartment leasing and daily office operations.

Key Responsibilities

Greet residents, prospects, vendors, and visitors.
Answer phone calls, emails, and resident questions.
Schedule and conduct apartment tours/showings.
Follow up with prospective residents and assist with rental applications.
Explain rental rates, availability, lease terms, and community policies.
Assist with lease signing, renewals, move-ins, and move-outs.
Collect and organize required applicant and resident documents.
Enter and update resident and leasing information in property management software.
Receive maintenance requests and coordinate with the maintenance team.
Assist residents with portal, payment, and general account questions.
Maintain keys, packages, notices, and front desk records.
Help prepare notices, letters, and other resident communications.
Support marketing and help keep online apartment listings updated.
Maintain a clean, welcoming, and professional leasing office.
Perform general administrative duties such as filing, scanning, data entry, and recordkeeping.

Qualifications

Strong customer service and communication skills.
Professional, friendly, and dependable.
Good computer and data-entry skills.
Strong organization and attention to detail.
Ability to multitask in a busy apartment office.
Leasing, property management, sales, or customer service experience preferred.

MSP REALTY & MANAGEMENT LLC

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