Job Description

WHAT WE BELIEVE

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Moose Knuckles is looking for Seasonal Sales Associates to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.

Some of what you’ll do:

Selling, clientelling and providing a memorable experience to each customer
Engaging in conversation in a genuine manner
Providing relevant and detailed product knowledge in each customer interaction
Providing speedy service
Completing large transactions with high level of attention to detail
Taking customer information for follow up and email blasts
Keeping the store clean and maintaining strong visual standards
Restocking sales floor and keeping store tidy during downtime
Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
Follow the rules; understand and comply with all company policy, procedures and operations

Some of what you’ll need:

Minimum 2 years of mid-luxury or luxury experience
You call your most valued customers when there is something they’d love
You know all the key performance points around our jackets and deliver them with charm
You know how to elevate an experience for everyone that walks in our door
You always drop what you’re doing when customers walk in, offer water, a smile and a joke.
You are honest with the customer.
You know teamwork makes the dream work.
You’re not afraid of losing a sale if your co-worker can sell it better.
You know if you can lean, you can clean, and nobody needs to tell you to get a move on.

Moose Knuckles Canada

Latest Jobs

Seasonal Sales Associate - SOHO