Job Description

Location: Pittsburgh, PA / Monroeville Area

Job Type: Full-Time | In-Office

Compensation: OTE $65,000

Schedule: 40–50 hours/week as needed

About Us

We are a growing Pittsburgh-area locksmith company built from the ground up with a strong reputation for emergency locksmith services.

As we continue to grow, we're building a larger team and creating systems that allow our technicians to focus on what they do best while our office team handles customer communication, sales, dispatch, and operations. We're a hands-on company that values hard work, dependability, positivity, respect, and teamwork.

We believe in supporting our people, helping them grow, and creating an environment where the right person can build a long-term career. We're now looking for the next key person to join our growing team and help us take the business to the next level.

Join a Growing Pittsburgh Locksmith Company

We are looking for a confident, articulate, and motivated Sales & Dispatch Specialist to join our growing locksmith team.

This is an in-office sales and operations role where you'll work directly with customers and technicians to help close service calls, coordinate jobs, handle pricing questions, and keep the operation moving.

Locksmith experience is NOT required. We will train the right person on the locksmith side of the business.

What You'll Do

Speak with customers and help close incoming locksmith service calls
Dispatch technicians and coordinate their assignments
Handle customer questions, objections, and pricing concerns
Communicate with technicians while they are on jobs
Help determine pricing based on the work being performed
Build and communicate job receipts
Coordinate parts and supplies when needed
Monitor multiple jobs and priorities at the same time
Assist with basic office locksmith tasks when needed
Help identify opportunities for future commercial accounts

What We're Looking For

Natural salesperson and strong communicator
Confident and professional on the phone
Positive and respectful
Dependable and punctual
Comfortable multitasking in a fast-paced environment
Problem solver who can think on their feet
Comfortable handling customer objections
Willing and able to learn a new industry
Takes ownership rather than waiting to be told what to do

We're open to candidates at different stages of their careers. What matters most is your work ethic, communication skills, reliability, positive attitude, ability to solve problems, and willingness to learn. Locksmith experience is not required—we're willing to train the right person who has the right attitude and aptitude.

Previous experience in sales, customer service, dispatch, call centers, automotive, or home services is a plus, but it is not required.

What We Offer

Training provided
Opportunity to learn the locksmith industry
Opportunity for growth as the company expands
Supportive, hands-on team environment
Opportunity to increase your earning potential through performance
Base pay: $36,000 | + performance commission OTE $65,000

If you're looking for a job where you can learn a valuable industry, develop your sales skills, and grow with a company, we'd like to meet you. Apply today!

Mobile Locksmith of Pittsburgh

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