Job Description

As MJ Electric & Refrigeration continues to expand throughout Rhode Island and Massachusetts, you'll have the opportunity to work on a wide variety of commercial HVAC, refrigeration, and mechanical systems while building a long-term career. We offer challenging commercial and industrial work, a supportive team environment, and leadership that understands the trade because we've spent decades working in it ourselves.

POSITION SUMMARY

The HVAC/R Service & Installation Technician is a skilled field professional responsible for servicing, repairing, and installing HVAC and commercial refrigeration systems for commercial customers. This is a hands-on, customer-facing role that requires solid technical ability, a professional attitude, and a genuine commitment to doing quality work.

CORE RESPONSIBILITIES

Service & Repair

Diagnose and troubleshoot HVAC/R system malfunctions including heating, cooling, ventilation, and refrigeration equipment
Perform repairs on furnaces, heat pumps, air handlers, condensing units, refrigeration systems, and related components
Conduct routine preventive maintenance on all system types per manufacturer specifications and company standards
Recover, handle, and recharge refrigerants in compliance with EPA Section 608 regulations
Read and interpret wiring diagrams, schematics, and equipment manuals to guide diagnostic and repair work
Test repaired systems to confirm proper operation before leaving the job site
Accurately complete all work orders, service reports, and time logs
Identify additional repairs or improvements needed and communicate findings clearly to the service manager

Installation

Install new HVAC/R equipment including Rooftop Units, Variable Refrigerant Flow (VRF/VRV) systems, chillers, split systems, heat pumps, air handlers, furnaces, and refrigeration systems
Run refrigerant lines, electrical wiring, flue venting, condensate drains, and ductwork connections per job specifications and local code
Perform system startup, commissioning, and performance testing on all new installations
Follow installation drawings, load calculations, and manufacturer instructions to ensure correct equipment sizing and placement
Coordinate with other trades and the installation crew when working on larger projects
Leave installation sites clean, organized, and customer-ready at the end of every job

Safety & Compliance

Follow all OSHA, company, and manufacturer safety requirements at every job site
Use personal protective equipment (PPE) properly and consistently
Report any accidents, near-misses, or unsafe job site conditions to the supervisor immediately
Maintain current EPA 608 certification and any other licenses required by state or local jurisdiction
Operate all tools, equipment, and company vehicles safely and responsibly

Customer Service

Arrive on time, in uniform, and prepared for scheduled appointment
Greet customers professionally and explain what you are doing and why in plain, easy-to-understand terms
Present repair or replacement options honestly so the customer can make an informed decision
Address customer concerns calmly and professionally; escalate to the service manager when needed

Vehicle & Equipment

Keep your company vehicle clean, organized, and stocked with commonly used parts and supplies
Perform basic vehicle maintenance checks (fluid levels, tire pressure) and report any issues promptly
Care for all assigned tools and equipment; report damage or loss to the supervisor immediately
Track parts and materials used on each job accurately for invoicing purposes

QUALIFICATIONS

Required

Minimum 3 years of independent hands-on HVAC/R field experience (service, installation, or both)
Active Rhode Island or Massachusetts Refrigeration license
EPA Section 608 certification (Universal preferred; Type II minimum)
Working knowledge of electrical, refrigeration, and mechanical systems
Ability to read wiring diagrams and equipment manuals
Valid driver’s license with a clean driving record
Reliable, punctual, and able to manage a daily workload with minimal supervision
Professional appearance and strong communication skills with customers

Preferred

Experience with both commercial and residential equipment
Familiarity with dispatch software such as Service Fusion, ServiceTitan, and mobile work order apps and scheduling
Prior experience with refrigeration systems (chillers, walk-in coolers, reach-ins, ice machines etc.) is strongly preferred.

PHYSICAL REQUIREMENTS

This is a physically demanding field role. All technicians must be able to:

Lift and carry up to 75lbs regularly; occasionally more with assistance
Work in confined spaces, attics, crawlspaces, mechanical rooms, and on rooftops
Stand, kneel, crouch, bend, and climb ladders for extended periods throughout the day
Work in all weather conditions year-round
Drive a company vehicle safely, sometimes for extended periods during the workday

WHAT WE OFFER

Our full compensation package includes:

Competitive hourly rate based on experience and licensing
Overtime pay for hours worked beyond 40/week
On-call stipend for scheduled on-call rotation
Performance bonuses
Tool and work gear stipends
Cell phone reimbursement
Company paid medical, dental, and vision insurance
401(k) with company match
Paid time off + Paid Holidays

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MJ Electric & Refrigeration

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