Job Description

We are seeking an Appliance Technician to diagnose, repair, and service a mixed portfolio of residential major home appliances. Reporting to the Service Manager, this role combines scheduled appointments and service routes with end-to-end customer service and follow-up.

Responsibilities

Diagnose appliance
Replace faulty parts and complete mechanical repairs.
Perform electrical testing and troubleshooting using a multimeter.
Read and interpret equipment schematics.
Provide responsive customer service throughout the service experience.
Document work performed, findings, and repairs accurately.
Coordinate and complete scheduled service routes and appointments.
Support warranty-related service requests and customer follow-up.

Required Qualifications

2+ years of experience in home appliance repair.
Experience with major home appliances troubleshoot and repair.
Knowledge of refrigeration systems and mechanical repair.
Ability to read and interpret schematics.
Strong customer service and problem-solving skills.
Commitment to established safety procedures.

Preferred Qualifications

High school diploma or equivalent.

Company Description

We have built a strong reputation in the Houston area for value, honesty, and reliable customer service. Our goal is to provide a straightforward and efficient shopping experience, helping customers find the right appliances to fit their needs and budget.

As a growing company, we are expanding our operations and looking for team members who want to grow with us long-term. We value professionalism, consistency, and a team-oriented work environment where everyone contributes to the success of the business.

Company Description

Katy Discounted Appliances is a veteran-owned, locally operated appliance retailer based in Katy, Texas. We specialize in both scratch-and-dent and brand-new appliances, offering customers high-quality products at competitive prices. We have built a strong reputation in the Houston area for value, honesty, and reliable customer service. Our goal is to provide a straightforward and efficient shopping experience, helping customers find the right appliances to fit their needs and budget. As a growing company, we are expanding our operations and looking for team members who want to grow with us long-term. We value professionalism, consistency, and a team-oriented work environment where everyone contributes to the success of the business.

Katy Discounted Appliances

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