Job Description

About Kassa Kool

KASSA KOOL is a fast-growing, reputable HVAC company serving residential and light commercial customers across the Austin area.

We are hiring our very first technician — a foundational hire who will help shape how we operate as we grow. For the right person, this role offers a clear path to Lead Technician or Service/Operations Manager as the company scales.

We're looking for someone hands-on and well-versed in the trade, who takes pride in their work, communicates well with customers, and is comfortable taking ownership without close supervision. Because we service customers year-round, you’ll have steady work straight through the slow season.

What You’ll Do

Diagnostic & Repair: Service and repair residential and light commercial HVAC and ventilation systems using provided tools and diagnostic equipment.
Technical Troubleshooting: Read and interpret schematics and technical manuals to accurately diagnose issues and implement lasting fixes.
Preventive Maintenance: Perform PM services to ensure system efficiency and longevity, replacing worn or faulty components proactively.
Customer Relations: Provide outstanding service by clearly explaining repairs, answering questions, and resolving customer concerns professionally.
Record Keeping: Maintain detailed service documentation—including repairs performed, parts used, and diagnostics—for accountability and future reference.
System Upgrades: Identify opportunities to recommend system replacements or enhancements to customers (commission-eligible, in addition to base pay).

What We’re Looking For

Technical Expertise: Strong knowledge of HVAC design principles, schematic interpretation, electrical diagnostics, and related mechanical/plumbing systems.
Hands-on Experience: Proven track record maintaining, troubleshooting, and repairing diverse HVAC equipment configurations.
Diagnostic Ability: Strong problem-solving skills with the ability to troubleshoot quickly and accurately under pressure.
Tool Proficiency: Safe, competent operation of diagnostic instruments and trade tools (multimeters, flow hoods, manometers, gauges, etc.).
Communication: Excellent customer service skills with a clean, professional approach to client interactions.
Growth Mindset: Willingness to learn and adapt to new technologies and trade practices.

Required Licenses & Clearances:

Valid EPA 608 Certification (Universal preferred).
Active TDLR HVAC Technician Registration/License in good standing.
Valid Driver’s License with a clean driving record (eligible to operate company vehicles).
Ability to pass a pre-employment background check and drug screening.

Physical Requirements & Schedule

Ability to lift 30–50 lbs, climb ladders, and work comfortably in attics, crawl spaces, and outdoor Texas summer heat.
Schedule: Full-time schedule with occasional weekend availability; overtime pay applies.

Benefits & Perks

Company service truck
Fuel card
Tools provided
Flexible scheduling
Year-round steady work (no slow-season layoffs)
Commission opportunities on equipment sales (in addition to hourly pay)
Direct career growth track into leadership/operations

Company Description

We’re a small, growing team, and our technicians are central to how we work. You’ll have real ownership of your jobs, and as we grow there’s a clear path to Lead Technician or Service/Operations Manager. If you take pride in your trade, treat customers with respect, and want to help build something from the ground up, we’d like to meet you.

Company Description

Kassa Kool is a fast-growing, locally focused HVAC company serving homeowners and light commercial customers across the Austin area. We keep Central Texas comfortable year-round with honest diagnostics, quality repairs, and service our customers can count on. We’re a small, growing team, and our technicians are central to how we work. You’ll have real ownership of your jobs, and as we grow there’s a clear path to Lead Technician or Service/Operations Manager. If you take pride in your trade, treat customers with respect, and want to help build something from the ground up, we’d like to meet you.

Kassa Kool LLC

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