Job Description

Job Title: Patient Care Coordinator (PCC)
Location: Issaquah, WA 98029
Pay: $22–$24 per hour
Schedule: Full-Time | Monday–Friday, 8:30 AM – 5:00 PM

About the Role

We are seeking a detail-oriented and patient-focused Patient Care Coordinator (PCC) to join a busy primary care clinic. This role is ideal for someone who thrives in a fast-paced environment, provides excellent customer service, and can effectively manage front desk operations while supporting care coordination.

Key Responsibilities

Serve as the first point of contact for patients, providers, and visitors
Check in high patient volume (200–250 patients daily)
Verify insurance, update patient demographics, and schedule appointments
Coordinate patient care activities, including referrals and pre-appointment requirements
Maintain accurate and complete medical records
Facilitate communication between patients, providers, and external partners
Assist with insurance authorizations and financial clearance processes
Support scheduling of procedures, tests, and follow-up care
Ensure timely processing and flow of medical documentation
Contribute to a professional, organized, and patient-centered clinic environment

Qualifications

EPIC experience required
Minimum 1 year of experience in a medical/healthcare setting (non-dental) or 2+ years in a high-volume customer service role
Strong understanding of medical terminology preferred
Familiarity with CPT and ICD-10 coding is a plus
Knowledge of insurance authorization processes
Excellent communication, multitasking, and organizational skills
Ability to handle confidential information with discretion
Proficiency with Microsoft Office (Word, Excel, Outlook)

Experience:

EPIC: 1 year (Required)
Medical/Healthcare setting (non-dental): 1 year (Required)
Familiarity with CPT and ICD-10: 1 year (Required)
Authorization Processes: 1 year (Required)

Company Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.

Company Description

InSync Consulting Services

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