Description:

Role Overview:

We’re looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you’re a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, you’ll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.

Make outbound calls to schedule appointments with current and prospective customers.
Use provided scripts as a guide while tailoring each conversation to customer needs.
Support customers with service reminders, maintenance updates, and tailored solutions.
Build genuine connections while delivering a positive customer experience.
Document interactions with accuracy and efficiency.
Jump in with flexibility to support additional projects as needed

Requirements:

Ideal Candidate & Qualifications:

A drive to be the best in everything you do
Excellent communication & active listening skills
Ability to build trust and rapport quickly over the phone
Openness to feedback and coaching
Strong computer and multitasking skills
Detail-oriented with a focus on accuracy and follow-through
Thrives in a high-energy, fast-paced environment
High School Diploma or equivalent preferred.
Previous customer service, dispatch, or technical support experience required

Supervisory Duties:

None

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 10 pounds, if necessary.

Compensation details: 14-14 Hourly Wage

PI93b4264188a4-31181-41869934

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