Job Description Job Description

Lead. Create. Manage. Grow.

Hammar's Studios is seeking a creative, sales-minded, and highly organized Studio Manager & Lead Art Instructor to oversee the day-to-day operations of our Dracut, MA and Salem, NH Studios.

This hands-on leadership position combines Studio management, team development, sales and enrollment growth, customer experience, and art instruction.

The Studio Manager will oversee daily operations at both locations, lead and develop a team of approximately 7 Studio Associates and Instructors, and help drive Studio revenue through strong customer relationships, sales follow-up, enrollment, and re-enrollment.

At the same time, this person will remain actively involved as a Lead Art Instructor, leading classes, camps, workshops, paint nights, private events, and off-site programs.

We're looking for someone who enjoys leading people, teaching art, developing employees, building customer relationships, and taking ownership of the success of two busy creative Studios.

Regular travel between Dracut and Salem, as well as local off-site events, is required.

Studio Management & Operations

Oversee day-to-day operations of both Hammar's Studios locations
Ensure Studios are properly staffed, organized, supplied, clean, and prepared for daily programming
Coordinate staff schedules, daily priorities, program preparation, and event coverage
Maintain high standards for Studio appearance, organization, safety, and customer experience
Oversee inventory, program materials, merchandise, and supply needs
Identify operational challenges and proactively develop solutions
Help implement systems and procedures that improve efficiency, consistency, and Studio performance
Communicate staffing, operational, and performance needs to ownership

Team Leadership, Training & Development

Lead, support, and develop approximately 7 Studio Associates and Instructors
Train and onboard new employees in Studio procedures, customer service, sales, and program delivery
Set clear expectations and hold team members accountable for performance and responsibilities
Provide ongoing coaching, feedback, and professional development
Coach associates on customer engagement, sales conversations, program recommendations, and re-enrollment
Help instructors strengthen classroom management, teaching presence, and participant engagement
Identify employee strengths and development opportunities
Address routine staff and performance concerns and communicate significant issues to ownership
Foster a positive team culture centered around creativity, accountability, customer service, teamwork, and results

Sales, Enrollment & Customer Retention

Driving enrollment and building lasting customer relationships are key components of this position.

Take an active role in achieving Studio sales, enrollment, and customer-retention goals
Drive registrations for classes, camps, workshops, memberships, private events, and seasonal programs
Build relationships with Studio families and proactively encourage re-enrollment and repeat participation
Follow up with customer inquiries, sales leads, prospective registrations, and previous participants
Identify opportunities to recommend additional programs based on customer interests
Coach Studio Associates to confidently promote programs and convert inquiries into registrations
Monitor enrollment and identify programs requiring additional sales attention
Work with ownership to identify opportunities to increase registrations, repeat business, and Studio revenue
Ensure customers receive a consistently welcoming, knowledgeable, and professional experience

Lead Art Instruction & Programming

Lead art classes, camps, workshops, birthday parties, paint nights, private events, and other creative experiences
Confidently teach step-by-step acrylic painting classes and additional Studio art programs
Work effectively with children, teens, adults, families, and groups of varying sizes
Adapt instruction for different ages, abilities, and skill levels
Create painting samples, project examples, and instructional materials
Help develop new projects, classes, camps, workshops, and seasonal programming
Maintain high standards for instructional quality and participant experience
Support and coach other instructors to strengthen overall program delivery

Off-Site Programs & Events

Lead and coordinate art programs at schools, community organizations, businesses, private venues, and partner locations
Prepare, transport, set up, and break down program materials and supplies
Coordinate Studio staff assigned to larger off-site programs
Communicate professionally with community partners and on-site contacts
Help build relationships that encourage repeat bookings and future programming
Ensure off-site programs deliver the same high-quality Hammar's Studios experience

Required Qualifications

Must be 21 years of age or older
Previous experience supervising, managing, or leading employees
Previous sales, customer-service, or revenue-generating experience
Demonstrated ability to train, coach, motivate, and develop employees
Strong leadership, communication, organizational, and interpersonal skills
Comfortable working toward sales and enrollment goals
Confident working with children, families, adults, and groups
Self-motivated and comfortable making day-to-day decisions independently
Valid driver's license and reliable transportation
Ability to regularly travel between Dracut, MA and Salem, NH and to local off-site events
Basic computer, POS, email, scheduling, and administrative skills
Flexible availability including evenings, weekends, and school vacation weeks
Willingness to complete a CORI/background check and drug screening

Company Description

Hammar's Studios offers guests of all ages a fun, hands-on artistic experience. From painting events, ceramics, weekly fine arts programs, birthday parties, kid's vacation camps, and even cooking classes; Your masterpiece begins at our studio!

Company Description Hammar's Studios offers guests of all ages a fun, hands-on artistic experience. From painting events, ceramics, weekly fine arts programs, birthday parties, kid's vacation camps, and even cooking classes; Your masterpiece begins at our studio!

Hammars Art Studio & Cultural Center llc

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