Job Description

Pool Service Technician
We are looking for a Pool and Spa Service Technician to provide excellent customer service, and is great with troubleshooting. Candidates with strong communication skills who can listen to directions are preferred. You will help identify water chemistry issues, fix those issues, and maintain pools and spas. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers receive proper pool care and are satisfied with our services, which will contribute to the company's profitability.

Responsibilities

Answer any questions customers have about their pool, or direct them to someone who does have answers
Provide accurate information regarding chemicals used in customer's water care
Report to Lead Technician or Maintenance/Service Manager for customer issues and when done with scheduled tasks
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Coordinate with other departments for pricing and quotes on new equipment.
Inform customers about issues seen with their pool and/or equipment
Provide customer feedback to the Department Manager
Stay up-to-date with new products/services

Skills

Proven work experience as a fast learner with attention to detail
Understanding troubleshooting techniques
Basic Social and customer service skills
Knowledge of water chemistry and maintenance (Not required, but preferred, will learn on job)
Able to lift 50 lbs bags or buckets
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
High school degree preferred but not required

Job Type: Full-time

Benefits:

Flexible schedule
Professional development assistance

Schedule:

8 hour shift
Monday to Friday
Overtime

People with a criminal record are encouraged to apply

Work Location: On the road

Company Description

Well established family owned company with a great reputation. We are currently experiencing growth beyond our ability to respond. Great career opportunity with Employers who care.

Company Description

Well established family owned company with a great reputation. We are currently experiencing growth beyond our ability to respond. Great career opportunity with Employers who care.

FPS

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