Job Description

Forge Search is excited to be partnering with The Keith Corporation to find a Human Resources Director to join their team. The Human Resources Director serves as a strategic and hands-on leader responsible for overseeing all aspects of the Human Resources function. This role partners closely with executive leadership to support the company’s people strategy, employee experience, organizational growth, and operational effectiveness.

The ideal candidate brings a strong foundation in employee relations, benefits administration, compliance, organizational development, and recruitment, paired with a high level of emotional intelligence, professionalism, discretion, and sound judgment.

This is a fully on-site role in the SouthPark area of Charlotte, North Carolina.

ESSENTIAL DUTIES & FUNCTIONS:

Serve as the primary resource for employee relations matters across the organization
Provide coaching and guidance to managers regarding performance management, conflict resolution, disciplinary action, and workplace concerns
Conduct and manage employee investigations with professionalism, discretion, and objectivity
Support organizational restructuring, workforce planning, and employee communication initiatives
Oversee all employee benefits programs including medical, dental, vision, disability, life insurance, and retirement plans
Partner with benefits brokers and vendors to evaluate plan design, utilization, and cost management strategies
Lead annual open enrollment processes and employee benefit communications
Support employees with benefit-related questions, claims issues, leave administration, and coverage changes
Manage and administer FMLA, ADA accommodations, short-term disability, long-term disability, and other leave programs
Ensure compliance with all applicable federal, state, and local employment laws and regulations
Maintain and update employee policies, procedures, and handbooks
Partner with leadership to support recruitment efforts for both corporate and operational roles
Serve as a trusted advisor to executive leadership on people-related matters
Collaborate across departments to support business objectives and organizational growth
Provide oversight and mentorship to HR team members as appropriate

QUALIFICATIONS:

Bachelor’s degree in Human Resources, Business Administration, or related field required
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
8+ years of progressive Human Resources experience
Strong background in employee relations and benefits administration required; experience with HRIS systems and benefits platforms
Experience supporting both professional and operational/field employee populations preferred
Experience within multi-entity or service-based organizations preferred
Strong emotional intelligence and interpersonal skills
High level of discretion, maturity, and professionalism; Ability to navigate sensitive situations with empathy and sound judgment
Ability to build trust and credibility across all levels of the organization
Proficient in Microsoft Office Suite including Outlook, Word, and Excel
Comfortable with 10-15% travel

About The Keith Corporation

The Keith Corporation (TKC) is a privately held, full-service commercial real estate firm headquartered in Charlotte, NC. TKC's values and mission guide the way the company operates, with an emphasis on accountability, excellence, and maintaining the highest standards of service for its clients.

For confidential consideration, email careers@forgesc.com or apply directly!

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