Job Description

About Us

Ethos Medical Group – Chiropractic & Longevity is not a typical chiropractic office. We're a premium, boutique integrative medical practice in Irving, TX, combining chiropractic care with physical medicine, performance, and longevity services for high-achieving professionals, executives, and athletes across DFW. Think less "insurance mill," more high-end wellness experience — the kind of care and environment you'd expect from a top med spa or performance clinic, built around real clinical outcomes.

The Role

We're looking for a Front Desk / Patient Experience Coordinator who treats every person who walks through our doors like a VIP guest — because that's exactly how we treat them. This is the first face and voice of our practice, in person and on the phone, and it's a role where hospitality, polish, and comfort talking about investment-level services matter just as much as being organized.

We especially want to hear from you if you have experience in:

Med spas or aesthetic clinics
High-end tanning, beauty, or wellness studios
Boutique fitness, spa, or luxury hospitality
Any front desk role where you were expected to build relationships, sell memberships/packages, and make people feel genuinely taken care of

What You'll Do

Greet and check in patients with warmth and professionalism
Manage a busy phone line and schedule — booking, confirming, and handling last-minute changes without losing your cool
Present care plans and investment options to patients confidently and comfortably, without being "salesy" — helping people say yes to care that actually helps them
Build genuine rapport that turns first-time visitors into long-term patients
Keep the front office organized, on schedule, and running smoothly during busy stretches

What Makes You a Great Fit

You're polished, personable, and genuinely good with people — in person and on the phone
You're comfortable discussing money and packages/memberships without flinching or apologizing for the price
You thrive when the phone's ringing, someone's checking in, and paperwork is due — all at once
You take pride in the "experience" part of customer experience, not just checking boxes
You're dependable, organized, and detail-oriented

Why Ethos

We're a growing, reputation-driven practice (30,000+ patients served, 450+ five-star reviews) that treats our team the way we treat our patients — with respect and investment in your growth. If you've ever thought "I'm too good at sales/service to be doing this at a tanning salon or spa," this is where that skill set gets valued — and paid — like it should be.

Apply now. Tell us in a sentence or two what specifically drew you to this role — we read every application.

Company Description

We are a patient-centric, outcome-oriented organization focusing on the patient journey/experience and the patient results.

Company Description

We are a patient-centric, outcome-oriented organization focusing on the patient journey/experience and the patient results.

Ethos Regenerative Medical Group, PLLC

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