Job Description

A successful candidate can adapt to a variety of work environments and quickly solve problems. Their main responsibility is to provide excellent customer service while maintaining equipment, with specific duties including:

Repair Trucks and various types of equipment
Perform quality control inspections before releasing unit back to customer
Installing or upgrading customer owned equipment in various field locations
Configuring hardware and software components after installation
Performing routine maintenance on equipment
Use diagnostic tools to test equipment to troubleshoot issues
Documenting installation and repairs
Maintaining all tools and equipment used during service calls
Managing and ordering the required replacement parts necessary to complete the outlined service and repairs on customers equipment
Operate commercial vehicles and equipment to properly diagnose performance and drivability concerns
Maintain possession of a commercial drivers license of a class B or higher

Field Service Technicians need various prerequisite skills and qualifications to fill the position, including:

Strong customer service skills
Deadline and detail-oriented
Ability to thrive in a fast paced environment
Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
Problem-solving skills to diagnose issues with equipment
Time-management skills to handle appointments efficiently and stay on schedule
Attention to detail to spot issues before returning unit to work and complete accurate reports about the repairs
Organizational skills to keep tools and paperwork organized while in the field
Computer and technical skills to aid in troubleshooting and understand the equipment fully
Scheduling flexibility for after hours calls
Be able to submit to drug screenings as required by commercial vehicle operators

The ideal candidate would have following experience:

Previous experience working on heavy equipment, and on highway trucks
Proper use of PPE and shop tools
Technical schooling relating to automotive, heavy trucks, and heavy equipment technology
Familiar with most makes of heavy trucks and/ or equipment
Experience in troubleshooting electronic controlled diesel engines, and transmissions
Experience in troubleshooting and repairing mechanically governed diesel engines
Experience in troubleshooting transmissions and drivetrain complaints relating to noise and/ or vibrations
Understanding of electrical systems and familiarity with electrical components
Understanding of hydraulic systems and familiarity with hydraulic components

Company Description

We are a mobile truck and equipment repair company based in San Diego. We are currently in the start up phase, established at the beginning of 2022. We are laying the foundation for something bigger. We support a wide range of industries and work on a wide variety of equipment from on highway trucks, off road machinery, and ocean going vessels to engine powered stationary equipment. Aside from our daily outside work we also support our trucking division. We haul material in support of the aggregate business such as dirt for large construction projects and rock for customers who manufacture concrete.

Company Description

Ed's Heavy Mobile Repair

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