Senior Manager, Program Management

The Senior Manager, Program Management is accountable for driving integrated execution and visibility of Medical Affairs priorities across the assigned portfolio. It partners with Global and Regional Medical Affairs leadership and cross-functional stakeholders to enable timely, high-quality execution of medical strategy embedded in overall portfolio strategy. This role leads end-to-end medical program management for the assigned portfolio, including annual planning, budget and resource coordination, governance, and delivery of key medical affairs outputs (insight and evidence generation plans, publication planning, and medical strategy documents), ensuring the alignment across global, regions, and key functions.

Responsibilities:

Lead the Medical Affairs Strategy Team (MAST) operating model for the assigned disease area( s) including team charter, membership, governance, standing agenda, decision capture, and action tracking
Owns the structured integration and representation of Medical Affairs priorities, risks and decisions, as managed by MAST into cross-functional governance and decision making forums, such as International & US Brand Teams (IBT, USBT), R&D Product Strategy Teams (PST).
Accountable to drive cross-functional execution of priorities across Medical Affairs (e.g., disease area, regional medical affairs, medical communications, medical information, etc) and key partners (Marketing, Market Access, HEOR/RWE, PV/Safety, Regulatory, Clinical Development, etc.) while ensuring compliance with relevant SOPs and governance
Owns the Project Management and Process framework of key enterprise-wide initiatives such as Advisory Boards and cross-functional strategic initiatives (eg evidence gap analysis) and ensure alignment of scope, timelines, decision points, risks and accountabilities across 3M (Marketing, Medical, Market Access) strategic activities and other key functions such as R&D
Own the annual medical planning process, tightly linked to Brand Planning and ensure integrated, timely delivery of strategy, tactical plans, evidence generation plans, insight plans, and publication plans. Lead the implementation and continuous improvement of global templates and business processes (annual plans, budget worksheets, trackers, and dashboards)
Develop and maintain the integrated business process calendar to ensure key deliverables (evidence/insight milestones, congress planning, scientific communications, and core medical documents) are delivered on time with appropriate reviews and approvals. Ensure resource availability and lead mitigation in case of constraints
Lead budget planning, tracking, and forecasting for medical affairs activities in partnership with Finance and Medical leadership

Proactively identify, escalate and manage potential cross-functional execution risks and interdependencies. Facilitate scenario planning for mitigation strategies across book of work to enable portfolio-level visibility, prioritization and decision-making
Establish and monitor program-level metrics and dashboards (e.g., milestone delivery, budget, scientific communications execution) and provide concise, actionable readouts

Coach and mentor program management colleagues and contribute to capability building, standardization, and best-practice sharing across Medical Program Management
Be an ambassador for change initiatives, key communication messages and other initiatives critical for the success of Medical Affairs

Qualifications:

Bachelor's degree required
8+ years' relevant experience in medical affairs operations/program management, cross-functional business operations, or related pharmaceutical/biotech experience relevant CSL disease area experience desirable
Demonstrated ability to lead complex, cross-functional initiatives in a matrix environment, including governance, senior stakeholder management, and influencing without authority
Strong strategic thinking, problem-solving, and execution focus with the ability to translate strategy into integrated plans, milestones, and measurable outcomes
Proficiency with project/program management tools (e.g., Smartsheet), timeline development (e.g., Gantt charts), and budget management; able to develop fit-for-purpose dashboards and reporting

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

CSL

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Senior Manager, Program Management