Job Description

Overview

Client First Technologies (CFT) is looking for an Electronic Classroom Technician / System Administrator who specializes in electronic classroom technical support. The Electronic Classroom Technician / System Administrator is responsible for ensuring student training infrastructure is functional and available, as well as managing user accounts in Active Directory, and assisting customers overcome technical challenges through monitoring and performance management. The Electronic Classroom Technician / System Administrator identifies problem areas and opportunities for improvement in a mission critical network. In this role, you will utilize your communication skills to turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network. Our technical team offers an environment of skill development, knowledge sharing and teamwork.

This is a full-time, on-site position located in Eglin Air Force Base, FL.

CFT offers a full benefits package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.

Requirements

Responsibilities

Provide system and network connectivity and interoperability support within an electronic classroom environment
Manage user accounts and permissions within Active Directory
Security and compliance systems maintenance
Routine maintenance, including break and fix, backup and recovery, and inventory and asset management
Document troubleshooting procedures
Manage technical issues within ticketing system

Qualifications

High school diploma or equivalent
Must hold current IAT Level II certification (Security+ CE, CCNA, CISSP, CySA+, etc.)
Minimum of six (6) years of experience providing technical support
General experience with electronic documentation, system administration, network administration and database administration
Experience managing user accounts, permissions and groups within Active Directory
Workstation and server hardware installation, maintenance, board replacement, and cable switching
Systems and network connectivity and operability troubleshooting
Experience managing a ticketing system
Ability to document technical processes and procedures
Strong verbal and written communication skills
Expert level Microsoft Office Suite knowledge

Physical Demands

Must be able to sit and stand for long periods of time
Occasional travel and overtime may be required

Required Clearances

Must possess an active Secret clearance or higher

Company Description

As a Service Disabled Veteran Owned Small Business (SDVOSB), CFT is committed to excellence and creating innovative and flexible solutions for our clients.

Company Description

Client First Technologies (CFT) provides Strategic Consulting, Technology and Managed Services to commercial, non-profit and government organizations. Our expertise lies in mobilizing the right people, skills and technologies to help organizations with their most pressing challenges. As a Service Disabled Veteran Owned Small Business (SDVOSB), CFT is committed to excellence and creating innovative and flexible solutions for our clients.

Client First Technologies (CFT)

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Electronic Classroom Technician / System Administrator