Job Description Job Description

Job Title: Patient Services Coordinator/Practice Assistant
Location: Salem, MA
Work Arrangement: 100% Onsite
Schedule: Monday-Friday, 8:30 AM-5:00 PM
Hours: 40 hours/week
Duration: 3+ months with potential for permanent conversion

Position Overview
We are seeking an experienced Patient Services Coordinator/Practice Assistant to support the administrative operations of a Diagnostic Cardiology clinic. This role works closely with healthcare providers, staff, and patients to maintain efficient clinic operations and provide a positive patient experience.

Required Qualifications

Approximately 6-8 years of relevant healthcare/medical administrative experience preferred.
Previous medical front desk experience required.
Epic/Epic CRM experience.
Excellent customer service and patient-facing communication skills.
Clear and professional phone communication and etiquette.
Strong organizational, multitasking, and problem-solving skills.
Knowledge of medical terminology and healthcare administrative practices.
Ability to maintain patient confidentiality and accuracy.
Experience working with electronic health records or clinic management systems.

Preferred Qualifications

Patient registration and check-in/check-out experience.
Appointment reminder and follow-up calling experience.
Previous experience coordinating clinic operations.
Experience supervising, training, or supporting administrative staff.

Additional Information

Free parking available.
Free shuttle services available.
Healthcare employment requirements include providing MMR immunization records, TB test results, and Flu vaccination documentation at hire.
Candidates with less experience may be considered depending on the overall candidate pool and relevant healthcare experience.

Company Description

Arthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.

Company Description Arthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.

Arthur Lawrence

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Patient Services Coordinator/ Practice Assistant