Job Description

24/7 Services is looking for an organized, detail-oriented Dispatcher to join our team. You’ll be the hub between customers, technicians, and the schedule — keeping our plumbers on time and our customers informed.

Responsibilities:

• Answer incoming calls and schedule service appointments

• Dispatch technicians to jobs based on location, urgency, and skill set

• Track job status throughout the day and adjust schedules as needed

• Communicate with customers about arrival windows and delays

• Maintain accurate records in dispatch/scheduling software

• Handle emergency calls and prioritize urgent requests

Requirements:

• Strong communication and multitasking skills

• Comfortable with phones, computers, and scheduling software. Service titan knowledge is a plus

• Experience in dispatch, customer service, or the trades industry a plus

• Ability to stay calm under pressure

• Reliable and punctual

We Offer:

• Competitive pay

• Benefits — health insurance, PTO, life insurance, 401K

• Full time

•MAJOR Growth opportunities

24/7 Plumbing Sewer & Water

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