Job Description

220 Roofing & Restoration is seeking a motivated and experienced Roof Service Technician to investigate roofing concerns, perform inspections, diagnose issues, and help homeowners understand their options.

This position is ideal for someone who enjoys solving problems, working independently, interacting with customers, and has a strong understanding of roofing systems and building code requirements.

Responsibilities

Respond to service calls, leak investigations, and repair requests
Safely access and inspect residential roofing systems
Diagnose roofing issues and determine appropriate repair solutions
Evaluate repairs for code compliance and installation best practices
Document findings with photos, measurements, and detailed notes
Communicate repair recommendations clearly to homeowners
Identify situations where a full roof replacement may be more appropriate than a repair
Coordinate with office staff, subcontractors, and field crews as needed
Assist with scheduling and field coordination when necessary
Maintain professional customer relationships and represent the company positively

Qualifications

Comfortable working on roofs and at heights
Working knowledge of residential roofing systems
Understanding of Virginia building codes and roofing best practices preferred
Strong problem-solving and troubleshooting skills
Ability to communicate technical information to homeowners in an easy-to-understand manner
Sales experience preferred
Valid driver's license and reliable transportation
Ability to work independently with minimal supervision
Basic technology skills for photos, notes, and communication

Compensation

Base compensation based on experience
Additional commission opportunities on approved roof replacement projects generated through service calls
Growth opportunities within a rapidly expanding roofing and exterior restoration company

Ideal Candidate

The ideal candidate is someone who can confidently investigate a leak, determine the root cause, explain repair options to a homeowner, recognize when replacement is the better solution, and communicate effectively with both customers and crews.

If you're comfortable on a roof, understand construction and roofing practices, and enjoy helping customers solve problems, we'd like to talk with you.

220 Roofing and Restoration

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